Why Nutranext
The Nutranext family of brands includes nutritional supplement industry leaders Rainbow Light, Natural Vitality, Stop Aging Now, Champion Performance, Nutri-Health, True Health, Vitamin Resource Products, Health Resources, Blessed Herbs and Sedona Labs. With our headquarters in Sunrise, Florida, our Global Innovation Center in Santa Cruz, California, and locations in Arizona, Maryland, and Texas, Nutranext provides opportunities for career growth and personal development.
At Nutranext, we are committed to investing in our employees' physical, emotional, mental and spiritual wellbeing. The symbolism is in our name and products. We provide opportunities and incentives to encourage learning; we create high quality products to enhance and promote a healthy life style and ongoing wellness; we offer excellent employee benefits to ensure that our employees take pride in where they work; we offer a well-equipped gym and other facilities that encourage employees to move physically and stay fit; we design working environments that are safe, comfortable, and appealing to work in; and lastly, we are built on a culture that encourages healthy communities, sustainability and environmental longevity. Come join our brands and grow with us!
Our Team:
The Enterprise IT - Infrastructure Supervisor/Manager is responsible and accountable for the installation, configuration, implementation and administration of the company's infrastructure and IT support services. You will be accountable for building long lasting relationships with our business units and vendors. You'll be helping define and improve on current processes to ensure alignment with business needs. Your responsibility will range from, but not limited to, datacenters, servers, SANs, VoIP, workstations, AD domains, e-mail system, patching, wifi, networking, vendor management, Incident resolution and various software applications. This position requires excellent customer service, organizational and time management skills to successfully deliver on all accountable areas. Ability to multitask and deliver objectives in a professional and timely manner are critical. This position requires the ability to function successfully in both team and independent work environments. Ability to respond to issues with the needed urgency is also critical. Ability to balance current needs and anticipate future needs is a must.
What you will be doing:
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Strong communications skills and string listening skills
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Communicates openly, effectively and appropriately across all levels of the company
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Encourages collaboration within and across teams to achieve results.
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Builds a consensus and a sense of shared accountability.
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Ability to extend trust within and across teams and the organization
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Develop ideas and insights that result in innovations, process improvements and more effective use of resources
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Solves problems proactively and creatively, resulting in tangible solutions that benefit the team, function, and organization.
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Takes personal responsibility for making things better, demonstrating a 'can-do' approach and an ability and willingness to look beyond the obvious.
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Adjusts well to changes and exhibits flexibility when circumstances, assignments, or goals require new approaches or methods.
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Actively seeks and acts upon feedback for improvement.
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Deliver projects on-time and within budget
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High level of IT critical thinking
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Ability to elicit, identify and evaluate business needs and translate them into IT solutions
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Ability to translate low-level technical information to a high-level summary for general consumption
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**Be a leader of change**
Special Features:
- Three (3) years' experience installing, troubleshooting, implementing and configuring IT systems
- Demonstrated ability to work with minimal supervision
- Capable of performing the essential functions of the position with or without reasonable accommodations
- Initiative for documentation of existing and new environments
- Ownership of assigned tasks, duties and projects
- Demonstrated ability in working with business partners to deliver IT solutions and services
Key Accountabilities:
(Not limited to)
- Ensure documentation of all infrastructure areas
- Develop Business Cases for IT Projects
- Ensure proposed IT solutions meet current and future business needs
- Ownership of datacenters, server rooms and wiring closets
- Ownership of servers, VI, SAN, network, AD and email environments
- Disaster Recovery, replication, backups
- Ensure server/application performance by performing server/application monitoring, analysis and performance tuning; troubleshooting server/application problems; escalating problems to vendor
- Maintain inventory of all enterprise systems and applications
- Ensure Infrastructure Systems tickets are resolved within defined SLA
- Server Infrastructure Change Management process
- Workstation & Server patching and maintain 99.9% uptime
Other related to IT Organization:
(Not limited to)
- Provide L3 support to our Help Desk Shared Service team and/or users with computer/systems related issues that could arise from various locations (remote and local) in person, via phone, IT ticket submission and/or e-mail
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Provide project management support for IT related projects
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Assist in defining IT Infrastructure standards and procedures and
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Ensure IT policies are adhered to
What you bring to the team:
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Bachelor Degree in Computer Sciences or equivalent work experience
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Four (4) years' experience providing infrastructure systems administration support
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Three (3) years' experience in IT system installations, troubleshooting, implementation and configuration
- Four (3-4) years full time experience providing infrastructure engineering/administration
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Demonstrated ability to independently and effectively complete assignments and projects in a timely fashion
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Four (4) years supporting & troubleshooting Active Directory and GPOs
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Four (4) years supporting & troubleshooting Windows Server 2008 and higher
- Three (3) years' managing a technical team of two or more
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Networking concepts, DNS, DHCP, remote access, VLANs, Wireless, server lockdown, server performance tuning, server monitoring
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Windows Server 2008, 2012 R2, software deployment, remote administration
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Experienced with GPOs, Active Directory administration and domain consolidation/migration, distributed OS patching
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Virtualization design and administration (VMware)
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IT project management and IT documentation fundamentals
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Windows scripting
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Ability to travel within the United States and ability to lift up to 50 lbs
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Ability to collaborate with remote teams and proactively communicate needs for the business, support and team
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Effective interpersonal skills essential to maintaining good working relationships and empathy with both technical and non-technical staff, including the ability to communicate well with a wide variety of users, of very differing levels of IT skills
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Ability to offer solutions to various IT related problems, at times when under pressure
Contact Information:
For more information please visit our career page at www.nutranext.net
Nutranext formerly Nature's Products Inc. is an Equal Opportunity Employer
We are proud to share that we have been the recipient of the following awards for Wellness:
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Healthiest Employer of South Florida Nominee 2014 (Med Company)
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Healthiest Employer of South Florida Winner 2015 (Med Company)
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Healthiest Employer of South Florida Winner 2016 (Med Company)
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Healthiest Employer of Bay Area Winner 2016 (Small Company)
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Healthiest Employer of The Valley in Arizona (Small Company)
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American Heart Association Gold Fit Friendly Award 2015
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American Heart Association Platinum Fit Friendly 2016
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American Heart Association Innovative Work Place 2016
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Worksite Wellness Award 2015 for Miami Dade Consortium (Med Company)
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Worksite Wellness Award 2017 for Miami Dade Consortium (Med Company)
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Best Health & Wellness Program 2017 - Excellence in HR Awards (Miami Chamber of Commerce)
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