Education: Bachelor’s degree and 5-8 years of relevant experience. Degree in social sciences, public policy, applied mathematics or related field is a plus.
Experience: Analytical with some experience in knowledge management and organizational learning. Experience in data capture and analysis, in evaluating and assessing project impact and in using learning and evidence from data to improve project capacity and practice, to inform policy development, business planning, service delivery and future developments. Ability to develop knowledge management systems and building organizational / project learning. Expertise in deriving insight and using knowledge from data collected and analyzed in decision making, planning, cross organizational and external activities. Understanding of how-to visualize / present data and learning for different uses and audiences. Ability to develop and sustain professional relationships with a wide array of stakeholders. Research skills, and evidence of an understanding of the policy agenda. Ability to develop prioritize and manage work effectively.
Skills: Demonstrated understanding of Project Management of IT projects, Knowledge Management, Strong research skills, advanced technical writing, good interpersonal skills, excellent written, proofreading and verbal communication skills Demonstrated proficiency in ITIL processes connoisseur (ITIL foundation diploma is a plus). Time management and ability to prioritize tasks. Must be detail oriented, organized, and can multi-task, Adaptability to changes; Ability to demonstrate supportive relationships with peers, partners, and corporate executives; Ability to retain and protect confidential material
Unique Requirements: None.
Positive Attitude: Demonstrates the ability to look for opportunities in the midst of challenges; brings forth solutions to difficult situations and issues; delivers difficult communications with an eye towards lessons learned and opportunities to be gained at an individual, client, and company perspective.
Effective Communication: Communicate clearly and effectively when delivering verbal and written communications; speaking (and listening) is clear, empathetic, non-defensive and non-judgmental; builds strong, trusting, and rewarding relationships, thinks creatively, solve problems, and resolve conflicts.
Competence: Being current and forward thinking in one’s area of responsibility; demonstrating the ability to work through and anticipate challenges and issues proposing sound solutions to complex problems.
Commitment: Service driven perspective, understanding the importance and significance of your role and the impact of your performance on you, your team, the client, and the company. Demonstrates a willingness to do what is needed to further the mission and vision of the company and client.
Resilience: The ability to be flexible in the face of changing employee, client, or company requirements and requests; recovers and redirects efforts appropriately in the face of any deviation or disruption in service or resources.
US Citizenship is a requirement for this position. Candidate may be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Security clearances are a plus.
While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision.
The employee must occasionally lift or move up to 25 pounds. All applicants will be required to consent to a pre-employment drug screening and may be subject to random testing thereafter.
e-Management offers salaries commensurate with education and experience. We provide a comprehensive benefits package including medical, dental, vision, life, short- and long-term disability insurance. We also offer 401k matching and continuing education assistance. Join our award winning team of professionals and take your career to the next level.
e-Management is an Equal Opportunity Employer and participates in E-Verify.