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General Manager Grand Casino Hinckley FT 

Category Executive  


Responsible for the successful overall direction, administration and coordination of all activities of GCML or GCHK, in accordance with the mission and objectives of MLCV, as well as established policies and directives of the MLCV Commissioner.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


Creates, develops and implements and effective strategy of corporate organization, setting objectives for future growth and expansion.

Ensures the quality of management operations in all areas of the organization.

Reviews analysis of operations, costs and forecast data to determine Marketing's organizational progress toward stated goals and objectives.

Establishes performance and profit objectives for short-term and long-term goals.

Maintains appropriate staffing levels in the top management level of Grand Casino by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating top management executives as needed.

Decides final outcome of all recommendations and suggestions to hire, transfer, suspend, layoff, recall, evaluate, promote, discharge, assign, reward, or discipline and Associate of Grand Casino and Grand Casino Hotel.

Regularly reviews and evaluates departmental performance, working with department heads and the Executive Operations Committee members, to take the appropriate steps necessary to resolve unsatisfactory results or conditions.

Delegate responsibility and authority to the appropriate Executive Operations Committee members, with regard to various aspects of company operations.

Reviews departmental reports, addressing potential conflicts and/or misinformation.

Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained.

Facilitates the flow of information throughout the property, and develops effective corporate procedures and controls, by organizing and presiding over regularly scheduled Executive Operations Committee meetings.

Conducts tours of property for top management executives of the company, or other VIP's, as necessary.

Displays the highest level of maturity, discretion, tact, judgment and the ability to deal with confidential matters.

Held accountable, to the highest degree, for the control, accuracy and thoroughness of all property expenses, records and reports.

Any and all other duties as assigned.

Position Requirements


Manage staff members as defined by the organizational structure by providing guidance and leadership for the department.

Hire, train, coach and develop Associates by utilizing all available resources for development opportunities.

Directly supervises Vice-Presidents, Directors, and an Executive Administrative Assistant, as well as other top management executives and all areas on a day-to-day operation.


Bachelor’s Degree; or, four (4) to six (6) years related experience and/or training; or an equivalent combination of both.


Ten (10) to fifteen (15) years Gaming Industry experience required.

Minimum five (5) years management experience on an executive level required.

If required, must be able to pass company pre-employment Drug and Alcohol test.

Must be able to secure license from Gaming Regulatory Authority, and follow all relevant DGR’s.

Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.


Must possess excellent verbal and written communication, organizational and analytical skills.

Must be able to effectively communicate in one-on-one, small group situations, and to moderate-sized gatherings of Associates, executives and/or community leaders, regulatory agencies, or Board of Directors.


Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.


Must be able to apply common sense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.


While performing the duties of this job, the associate is regularly required to:

Talk and hear;

See and adjust focus to include close, distance, color, depth, and peripheral vision;

Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or crawl;

Handle objects, tools, and controls; reach with arms and hands;

Lift, push, pull and/or move objects weighing up to one hundred (100) pounds.


While performing the duties of this job, the associate is regularly exposed to:

A low-to-moderate noise level (offices).

A moderate-to-loud noise level (operations areas).

Second-hand cigarette/cigar smoke.

At times may be exposed to outside weather conditions.


Maintain a consistent and regular attendance record.

Encourage mutual respect among associates by setting positive examples consistent with company policies.

Maintain an attitude and philosophy consistent with the company mission, vision and values.

Maintain a professional reputation in the company and community.

Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position General Manager  
Division Grand Casino Hinckley  
Close Date  
Open Date 3/28/2018  
Location Grand Casino Hinckley  

This position is currently not accepting applications.

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