Main Responsibilities, Required Skills and Knowledge
Must clearly communicate in a professional manner with Guests, vendors, coworkers and management. Must understand instructions, read written company memorandums and communicate when he or she needs more direction or training.
Must adapt to different personalities of Guests and coworkers without losing focus.
Working together as a team is a critical success factor of any restaurant. Establishing good working relationships is key to maintaining a team-oriented work environment.
Performing General Physical Activities
Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials. Must be able to stand for long periods of time.
Problem Solving and Conflict Management
Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.
Must use logic and reasoning to identify solutions and alternatives for a successful outcome to problems.
Quality Control and Priority Assessment
Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the Guests.
Occasionally works overtime and assists with the workload of others if needed. Additional responsibilities may be assigned as needed.