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Inpatient Units Program Manager 

About the Organization KMHS is Kitsap's nonprofit, designated community mental health provider for adults with acute and/or chronic serious mental illnesses, and children with serious emotional disturbances and their families. During 2016, KMHS provided services to more than 6,800 children and adults.

On WA's beautiful Kitsap Peninsula, offers easy access to both the pristine wilderness of the Olympic Peninsula and the big-city lights and culture of Seattle. We offer competitive salary, benefits & a positive work environment.

Inpatient, residential, and outpatient treatment services offer evidence-based treatment, using trauma informed care to help people reach their recovery goals. We offer whole person care through mental health and substance use treatment and care management, close care coordination with on-campus and community-based primary care providers, and with partner PCHS, now offer dental care to KMHS clients and the community. Many community partners assure people receive behavioral health care in the right place, in the right way, at the right time. Together we are weaving a web that connects emergency room and hospitals, substance abuse treatment, and primary care providers; creates partnerships for early intervention at home and school, supports multiple law enforcement, jail, and justice endeavors, and works to ensure housing, food, and other social supports together with social service agencies and community collaborations.

The Kitsap Mental Health Services community fosters a culture of hope and empowerment through a safe, welcoming environment, compassionate relationships, and a commitment to respecting life experiences.

KMHS is a tobacco/smoke-free and scent-free facility  
Category Social Services  
Open Date 1/5/2018  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Adult/Youth Inpatient Building  
In both the Adult Inpatient Unit (AIU) and Youth Inpatient Unit (YIU) - To provide trauma informed supervision and training for Mental Health Professionals, Clinical Supervisor, Shift Supervisors, Registered Nurses, Treatment Aides, Peer Counselors, Program Assistants, and team members assigned to both our Adult and Youth Evaluation and Treatment Units, while overseeing an expanded range of administrative and clinical activities in support of running safe and therapeutic milieus. To ensure licensure and training is in accordance with KMHS policy and associated WACs. To work collaboratively with team in carrying out treatment plans and objectives from time of admission to discharge.
  • To supervise Mental Health Professionals, Clinical Supervisor, Shift Supervisors, Registered Nurses, Treatment Aides, Peer Counselors, Program Assistants, and team members in their work including but not limited to training, coaching, evaluating and disciplining with regard to: a) completion of assigned tasks and associated paperwork, b) use clinical skills during interpersonal interactions and documentation, c) professional communication, d) the use of Electronic Health Records (EHR) and email, e) additional tasks as assigned.
  • On both AIU and YIU – promote the “One Team” approach by facilitating a timely response to concerns, demanding professionalism in all aspects, emphasizing team, and significant individual and team recognition.
  • Provide trauma informed supervision with direct reports on a regular basis. Document and keep confidential records of supervision and other significant interactions (i.e., presenting performance appraisals; issuing disciplinary actions) on appropriate forms.
  • Provide ongoing individual training and coaching as needed with regard to specific team member performance, areas of improvement, and training/career goals.
    • YIU – bring Policies and Procedures up to current standard
    • YIU – bring staffing ratios to numbers sufficient to effectively manage milieu IAW SAMHSA recommendations.
    • YIU – develop and implement training of clinical intervention skills and milieu management.
    • YIU – model example of professional leadership
    • YIU – hire, train, and lead qualified shift supervisors.
    • YIU – establish clear boundaries between allocated positions for team.
    • YIU – endeavor to bring culture of YIU in line with agency philosophy of The Four Agreements
    • YIU – establish and implement process to monitor and tack the use of Seclusion and Restraint.
  • Complete assigned performance appraisals within agency standards and timelines.
  • Take lead, ensuring “on-call” personnel fully complete the orientation checklist.
  • Conduct ongoing assessment of milieu acuity and risk, collaborating in a timely manner with team as needed to ensure effective management of any situation which increases risk.
  • Take the lead in organizing response to increased acuity as needed; collaborate with the team and direct actions, ensuring the safety of the team and those we serve.
  • Facilitate event debriefings (any situation out of the ordinary is an opportunity to learn from).
  • Oversee admissions from initial intake to arrival, collaborating with team and outside agencies, as needed, to ensure presentation with admission criteria, all required documentation is completed, all appropriate policies and procedures followed, and all precautions taken for the health and safety everyone involved.
  • Ensure adequate staffing per shift according to the appropriate protocol to include additional team members as needed based on needs.
  • Develop protocol for assessing staffing needs and adjusting staffing accordingly.
  • Monitor and plan the use of unit resources to be within budgetary guidelines. Provide input and assist the Program Director in budget matters as requested.
  • Maintain an absolute working knowledge of unit policies and procedures.
  • Collaborate with the Program Director to establish and implement a P&P review process, IAW all applicable WAC’s, RCW’s, and Best Practice Guidelines.
  • Attend meetings as assigned.
  • In collaboration with the Shift Supervisor - facilitate change of shift handoff; ensure it starts and ends on time. Verify face-to-face handoff provides relevant information (i.e., clinical, safety, administrative) to oncoming shift in a succinct but trauma informed, recovery oriented nature.
  • Update all relevant protocols as changes occur within Salish BHO and any other applicable requirements.
  • Maintain all necessary documentation for an array of clinical and administrative needs including, but not limited to, individual supervisions, disciplinary actions, clinical charting, staffing, and human resource requirements.
  • Ensure timely and accurate completion and distribution of various agency documents such as time sheets, incident reports, emergency response evaluations, and other agency documents.
  • Collaborate with Clinical Supervisor to conduct an ongoing, regular, consistent review of clinical charts for compliance, with documentation of results.
  • Assist Program Director and/or KMHS Administration with any other responsibilities appropriate to the position and not specifically listed in the job description.
SUPERVISES: Adult and Youth Inpatient team members, as assigned.
Position Requirements

A Master’s Degree in psychology, social work or a related field with two years’ experience providing direct service to persons with mental illness is. Superior computer skills required. Must possess excellent verbal and written communication skills. Inpatient work experience, supervisory experience, teaching ability, and proficiency in MS Office Suite preferred.

Salary DOE  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, creed, marital status, age, Vietnam era or disabled veteran status, or the presence of any sensory, mental, or physical disability.

This position is currently not accepting applications.

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