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Title

PC Administrator 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

Installs, upgrades, and verifies client operating systems, firmware, applications, and layered products. Also installs and upgrades operating systems and firmware on routers, switches and various other hardware components. Manages user accounts and security on operating systems and some layered products and applications. Troubleshoots hardware and software issues to include cross platform clients. Manages PC/laptop security functions such as virus/firewall software, tunneling software, etc. Manages images used to clone PCs and laptops. Manages user email accounts. Determines safety of emails requested for release that have potentially harmful attachments. Interfaces with programmers and user community to ensure timely and accurate hardware and software deployment. Develops proactive hardware and software diagnostic procedures to help in early identification of problems and improve system uptime. Assists with Cooperative sponsored functions as needed. Assists in other areas of the IS Department as needed. Performs other duties as assigned in order to meet the overall objectives of the department.

 
Position Requirements Experience: Associate's degree or equivalent from two-year college or technical school or equivalent experience. Minimum of one to five years related experience and/or training. (This position is expected to be filled as a PC Administrator I or II; depending on the skill, knowledge and ability of the selected applicant.)

Job Knowledge: Receives guidance with respect to general objectives; in the majority of tasks and projects assigned, determine methods, work sequence, scheduling, and how to achieve objectives of assignments; operate within specific policy guidelines. Notices and remembers several details that are relevant to the process or procedure being shown. Write messages that are clear and highly consistent with standard business English. Use good sentence structure with a smooth, logical style and no mechanical errors. Must have advanced personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. Advanced proficiency level utilizing and troubleshooting multiple versions of Microsoft Office applications including Excel, PowerPoint, Word, Project, and Visio. Experience with using and troubleshooting Microsoft Outlook within a network environment (managing personal folders, permissions, calendar sharing, and delegation). Advanced proficiency level utilizing and troubleshooting Microsoft based operating systems with emphasis on Windows XP and Windows 7. Must have working knowledge of Microsoft Active Directory and LDAP technology, 802.1x network topology, Linux, Mac OS and DOS. Must be able to diagnose and resolve Windows, VMS, Blueridge, and SSL VPN connectivity issues. Working knowledge of print queues, both in VMS and Windows. Must be able to quickly learn to install and troubleshoot issues with the following software: Help Desk, SOS, Cash, OSP, SRS, Customer Care, My Account, Online Utility Exchange, Application Extender, Netcracker, Mimesweeper, Citrix Administrative Tools, Reflections, nfomaker, Epin, PeopleSoft, IRS, Scheduling, Purchase Requisition, PFC Security, Call Pilot, Adobe Flash, SMS remote control, Adobe Creator, Adobe Dreamweaver, Symantec Antivirus/Firewall, Cadtel/ESRI/FME/Spatial Navigator, CRM, Pricequote, Dossier, Eclipse, Exceed, Hyperion, Mitel Workbench, PCAnywhere, Procomm, Sybase, IBM I5, Actellis EMS, Calix, Equinox, SCCM, PGP Encryption, FTP applications, Compression Utilities, Diagnostic Utilities, Media Software, Trend Micro, Axvision, VMWare, Virtual Applications, Security Camera Viewers, Sensource Door Counter, AT&T Manager, Soneplex, Cisco Transport Manager, Disk Wipe, Labeling Software, and Voitra. Understands the operation of moderately complex tools, machines, and systems. Applies elementary principles underlying the operation of physical systems. Accurately convey the central idea of a spoken communication. Correctly records all the important information and the relationships among pieces of informa  
Full-Time/Part-Time Full-Time  
Department IS-Help Desk (201754)  
Applications Accepted Until filled  
Shift Monday - Friday 7AM-6PM  
Location Main Office-Conway, SC  
About the Organization HTC, Inc. is the nation's largest telecommunications cooperative and the 18th largest telephone company. Founded in 1952, HTC celebrates over 60 years of service to the community as a local communications leader. HTC offers local telephone service, long distance, Digital Wireless, Digital Cable, High-Speed Internet Access, and advanced business services such as Remote Recovery Services, Local Area Network (LAN) and Wide Area Network (WAN) design, firewall and Virtual Private Network (VPN) security. HTC also provides Home Security and Fiber to the Home technology called HTC Bluewave, a state-of-the-art fiber optic network that delivers unparalleled bandwidth for extremely high-speed Internet access and data transmittal, 100 percent digital cable TV video, and traditional voice service through a single delivery point to a customer's home. For additional information about HTC, call (843) 365-2154.

www.htcinc.net | Twitter: @HorryTelephone | Facebook: www.facebook.com/HTCinc
 

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