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Title

Quality Technician - 2nd Shift - The Stow Company - Holland, MI 

Division The Stow Company  
Position Quality Technician  
Location The Stow Company  
Shift Second  
Full-Time/Part-Time Full-Time  
Description Company Overview:
Headquartered in Holland, Michigan and established over 30 years ago, The Stow Company manufactures a complete range of organization solutions for all areas of the home. Our products include closet organizers, garage storage systems, pantry organizers, wall beds, laundry storage, entertainment centers, mudroom storage and more. We are proud to be the only company covering the spectrum of residential and small business needs for organization, from high-end, dealer-supplied custom solutions to do-it-yourself storage systems available online and in retail stores. Our organization systems are marketed under the EasyClosets, ORG Home, and Easy Track operating groups.


Position Summary: The Quality Technician will be responsible for conducting quality audits, issue investigations, and implementing improvements throughout our manufacturing processes to ensure that products meet and exceed quality standards and customer expectations.



Essential Functions:




  • Create and audit work instructions

  • Problem solve quality issues reported through our customer concern process

  • Inspect incoming purchased goods to ensure conformity

  • Resolve supplier issues when received or reported and contain and sort when necessary

  • Assist with monitoring and disposing of non-conforming material

  • Assist with team training

  • Drive best practices across all customer channels

  • Gather, analyze and report data

  • Participate in assigned MDI boards

  • Other duties as assigned by Quality Manager



Other Responsiblities:




  • Provide administrative support to management as needed.

  • Maintain advanced knowledge of the product line while conveying irregularities or issues to management when necessary.

  • Work effectively with team members at all levels in a positive and professional manner that represents our mission statement, values and goals.

  • Communicate and interact with customers in a pleasant, positive and professional manner as needed.



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EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://WindquestGroup.appone.com



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