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On-Call Residential Counselor 

About the Organization KMHS is Kitsap's nonprofit, designated community mental health provider for adults with acute and/or chronic serious mental illnesses, and children with serious emotional disturbances and their families. During 2016, KMHS provided services to more than 6,800 children and adults.

On WA's beautiful Kitsap Peninsula, offers easy access to both the pristine wilderness of the Olympic Peninsula and the big-city lights and culture of Seattle. We offer competitive salary, benefits & a positive work environment.

Inpatient, residential, and outpatient treatment services offer evidence-based treatment, using trauma informed care to help people reach their recovery goals. We offer whole person care through mental health and substance use treatment and care management, close care coordination with on-campus and community-based primary care providers, and with partner PCHS, now offer dental care to KMHS clients and the community. Many community partners assure people receive behavioral health care in the right place, in the right way, at the right time. Together we are weaving a web that connects emergency room and hospitals, substance abuse treatment, and primary care providers; creates partnerships for early intervention at home and school, supports multiple law enforcement, jail, and justice endeavors, and works to ensure housing, food, and other social supports together with social service agencies and community collaborations.

The Kitsap Mental Health Services community fosters a culture of hope and empowerment through a safe, welcoming environment, compassionate relationships, and a commitment to respecting life experiences.

KMHS is a tobacco/smoke-free and scent-free facility  
Category On-Call Position  
Open Date 12/5/2017  
Full-Time/Part-Time On-Call  
Shift Various Shifts  
Location Kitsap Mental Health Services (Main Campus)  

The On-Call Residential Counselor provides clinical treatment for clients in our Residential Services Program.  The Residential Services Program is a 16-bed facility for clients in need of services due to symptoms of mental illness.  The On-Call Residential Counselor assists in coordinating shift activities, implementing treatment plans per guidelines set by clinical management, provide great customer service,  and ensuring a safe, therapeutic environment.  The Residential Services Program is operational around-the-clock (24/7), providing opportunities for work during day, evening and overnight shifts, with typical shifts 8 hours in length. Provide clinical treatment and management for Residential Services clients in need of services due to symptoms of mental illness, and to their families as necessary and appropriate.  


  • Assist in coordinating, improving and implementing agency treatment philosophy, program goals and activities.  Provide a therapeutic environment per program standards and resident treatment plan, including skills-development and transportation of residents as required.
  • Coordinate and lead resident activities during shift as defined by treatment plans, program goals and unit policy, including supervision and care of all residents.  Coordinate shift responsibilities with other residential counselors and/or on-call staff.
  • Work closely with team members to provide crisis stabilization and support services to individuals as determined necessary by CRT.  Maintain contact with CRT and clinical supervision staff.  Report salient observations of client mental status; conditions posing increased risk for clients, staff or others; indications of deteriorating of client stability, or of improvement such that unit level of services are no longer necessary.
  • Maintain knowledge of clients’ whereabouts and ensure safety.  Take appropriate action when clients are missing, ill, injured, or otherwise physically and/or psychiatrically impaired.
  • Facilitate communication between shifts regarding residents and program operations. Document specifically using client voice and to treatment goals. Maintain electronic passdown record.
  • Efficiently and effectively carry out routine evolutions during shift, including food preparation, cleaning, and maintenance of a safe and healthful environment.
  • Provide individual, group milieu, and family meetings as required.
  • Complete and submit required paperwork per all applicable requirements. Stay up to date on all required trainings.
  • Maintain appropriate clinical records, including intake evaluations, electronic referrals, assessments, treatment plan development and implementation, monitoring Adult Daily Living Skills, enforcing individual contracts/LRAs, daily charting, and discharges as required.  Perform daily electronic charting as required.  Document unusual events on incident reports in a timely manner and consult with appropriate agency personnel regarding required course of action.
  • Participate in consultation, education, and training of KMHS staff and others regarding appropriate clinical issues specific to resident(s) and appropriate to treatment issues.
  • Perform random UAs, test for ETOH use and provide medication observation services to clients in accordance with program procedures and WAC.
  • As appropriate, model, direct, assist, and teach residents in-home and independent living skills per program requirements and individual treatment goals and supervise clients on outings as appropriate.
  • Arrange for supplemental/substitute staff coverage per unit guidelines, including supervisory approval, as necessary.
  • Participate in transitioning of residents as needed to community supported/independent living.
  • Actively participate in Residential Services team improvement and attend all staff meetings as directed. Meet regularly with Clinical Supervisor.
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.
Position Requirements


  • High School diploma or GED required (an Associates Degree in social sciences or related field preferred)
  • One year responsible work history required (experience working with chronically mentally ill population and residential experience preferred)
  • Valid WA State Food Handler License
  • Valid WA State Driver License Required
  • Criminal background investigation and driving record meeting agency standards.
  • Applicants must obtain WA State Agency Affiliated Counselor License upon hire

PHYSICAL CONSIDERATIONS:  While performing the duties of the job, the employee is required to stand, walk, sit, reach with hands and arms, talk or listen, and lift up to 50 pounds. This position also requires the ability to physically assist clients who may be physically disabled.


Salary $13.42/hr. plus shift differential pays  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, creed, marital status, age, Vietnam era or disabled veteran status, or the presence of any sensory, mental, or physical disability.

This position is currently not accepting applications.

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