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Title

Box Office Ticket Sales Associate 

About the Organization The BNP Paribas Open is the largest ATP World Tour and WTA combined two-week event in the world, and is held annually at the Indian Wells Tennis Garden. The tournament offers more than $10 million in prize money, and is the only event to provide the Hawkeye line challenge system on all match courts, including qualifying rounds.

Nestled in Southern California, just outside of Palm Springs, the picturesque Indian Wells Tennis Garden is home to the second largest tennis stadium in the world, featuring 16,100 seats, newly renovated 45 luxury stadium suites, 12 broadcast booths, 20 food and beverage concessions and world-renowned Wolfgang Puck restaurant, Spago. The Tennis Garden, which spans more than 54 acres and boasts two 19,000 square foot shade structures, 29 world-class courts, eight acres of exposition space and a year-round full-service Tennis Club, also features a permanent 8,000-seat Stadium 2 with three fine dining restaurants, including world-famous Japanese restaurant Nobu.
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Box Office  
Position Box Office Ticket Sales Associate  
Description

Benefits:Not benefit eligible

Employment Type:Seasonal- Part Time

Department:Box Office

Description:

The Ticket Seller is responsible for selling tickets to the general public from the Box Office using the ticket software system, while providing general information to guests. We request all applicants for this position have general availability to work during the BNP Paribas Open tournament

Duties:

  • Selling tickets to the general public from the Box Office

  • Assist guests at the Box Office window and help resolve all issues/problems

  • Create exceptional experience for all guests through a safe, clean, and friendly environment

  • Familiarize self with different venue layouts

  • Answer questions regarding events, tickets, & schedules

  • Balance monies at end of shift with supervisor

  • Follow all operational policies and procedures for box office operations

  • Other duties as deemed necessary or as directed

 
Position Requirements

Skills and Abilities:

  • Bilingual a plus

  • Ability to learn to use ticketing system

  • Experienced cash handling and strong math aptitude required

  • Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times

  • Strong customer service experience, with the aptitude to resolve conflicts

  • Ability to take and follow instructions

  • Ability to be security conscious

  • Ability to meet high standard of cleanliness and appearance

  • Ability to work well with other staff members

  • Proven ability to attend to details

  • Proven job reliability, diligence, and dedication

Physical Requirements:

  • Position requires the ability to sit for extended periods of time, stand, walk, see computer screen, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money and receipts.

Work Environment:

  • The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

 
Full-Time/Part-Time Seasonal  
Exempt/Non-Exempt Non-Exempt  
Close Date  
Number of Openings 110  
Open Date 11/28/2017  

This position is currently accepting applications.

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