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Title

Telehealthcare Extender (RECEPTIONIST)  

Position Telehealthcare Extender Racine  
Full-Time/Part-Time Full-Time and/or Part-Time  
Shift Various Shifts  
Number of Openings 1  
Location Milwaukee & Surrounding Areas  
Open Date 4/9/2024  
Close Date  
Description
Telehealth Extender
Horizon Healthcare, Inc.'s American Telehealthcare program is now hiring for part time and full time Tele-Behavioral Health Extenders for our Howell ave location in Milwaukee, full time in Waukesha and full time in Racine. The program’s infrastructure is electronic and cloud-based, including video conferencing, scheduling, electronic medical records, and payment for services. Patients connect from their originating site to providers located at a distant site. The originating and distant sites can be any location that is quiet and confidential, including: patients homes or workplace, providers offices, medical clinics, nursing homes, assisted living facilities, hospitals, half-way houses, correctional facilities, social service agencies, and/or attorneys’ office.
RESPONSIBILITIES:
  1.  Provide customer service to patients in a timely and professional manner.
  2.  Receptionist/front desk duties include, but not limited to filing, copying, faxing, answering and/or forwardingphone calls, as well as taking messages.
  3.  Assist physicians and counselors with telepsychiatry set-up and related clerical and administrative duties.
  4.  Perform basic troubleshooting on Telehealth equipment (i.e. computer, microphone, television) as needed.
  5.  Schedule new appointments, diagnostic tests, follow-up visits, and initiate reminders as necessary.
  6.  Complete prior authorizations, insurance verification, and collect co-pays.
  7.  Collect and post data for billing.
  8.  Verify Insurance through forward health portal and populate chart with demographic information.
  9.  Upload medication list for new clients.
  10.  Obtain urinalysis for Urine drug screen.
  11.  Obtain client’s signature on Release of Information (ROI) forms to obtain pharmacy information and medical records if requested by the practitioner.
  12.  Protect patient rights.
 



For more information, visit our website: http://www.horizonhealthcareinc.com

 

 
Position Requirements

 

REQUIREMENTS:

  1. Strong oral and written communication skills
  2. GED or Highschool Diploma 
  3. Must be able to work under stress and meet established goals and timetables
  4. Must be able to take direction and work as a team
  5. Proficiency in Microsoft Office programs
  6. Office experience (preferred)
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Healthcare  

This position is currently accepting applications.

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