Share Email Opening Title Case Manager   Position Case Manager   Req Number ENA-17-00005   Full-Time/Part-Time Full-Time   Open Date 10/25/2017   Description SUMMARY: A Case Manager at Open Door Community Health Centers provides integrated, supportive and enabling services to health center patients. Working with the health care team, the Case Manager acts as patient advocate within the context of health center operations and the health goals set by primary medical and behavioral health care providers to address a variety of non-clinical social determinants of health, including housing, finances, food security, social support and health maintenance. The Case Manager is are responsible for providing health education services to patients according to established program guidelines. The Case Manager assists patients access community resources and social services to support their treatment needs and improve overall health status. The Case Manager maintains knowledge of and relationships with community agencies and resources and facilitate patient referrals as necessary to drug and alcohol programs, mental health providers, schools, child care, employment and training programs, food banks, housing assistance, disability assistance and other community sources of support based on patient need. Open Door is looking for a committed and knowledgeable individual who is willing and able to work with diverse patients on a case by case basis. Bachelor's degree in social work, sociology, psychology or human services required; MSW or related advanced degree preferred.   Position Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: Works with patients and their families to utilize health care resources, social services and community resources appropriately to optimize and improve their health status. Responsible for developing a resource and referral list within the community, as well as establishing on-going relationships with social service providers, drug and alcohol programs, mental health providers, schools, child care, employment / training programs and other community sources of support. Responsible for developing a process for identification and referral of patients. Plans and develops a tracking and reporting system for the case management program. Creates and reviews referral agreements and protocols for referrals. Identifies clinic patients who are chronically ill or have multiple diagnoses and who indicate a willingness to participate in this program. Assesses the psycho-social needs of each patient (and family) and his or her coping and adaptive abilities, formal and informal support-systems, and self care abilities. Determines the barriers each patient faces (literacy, language, income, etc) and helps the patient develop a plan to overcome them. Establishes baseline data on the health status and utilization patterns of these patients. Enrolls patients in early intervention program if necessary. Facilitates and promotes effective communication between the patient and the primary care provider and collaborates with the provider in the development of an effective patient education program. Meets regularly with the clients and assists them in fulfilling recommendations for their plan of care including, but not limited to: explanation of special instructions, assistance with transportation, translation, problem resolution and provision of diagnosis related health education when needed. Acts as liaison and facilitator between client and interdisciplinary care team. Assists with problem solving and decision making when necessary. Provide information to other agencies as appropriate. Communicates regularly with providers, nurse managers and other medical staff. Facilitates access to financial coverage for needed care:Medi-Cal, Indigent Patient Drug Program, etc. Coordinates and participates in Quality Assurance activities. Attends and coordinates chart review and case conference with staff members and other involved community providers. Adherence to ODCHC’s attendance policy. Other duties and responsibilities as designated by supervisor.       QUALIFICATIONS: Ability to work as a member of a team in order to solicit input from other affected departments or individuals, communicate pertinent information to other team members, and support team decisions. Ability to communicate effectively and exercise sound and responsible judgment. Excellent interpersonal skills, written and verbal.Ability to establish constructive working relationships with all levels of management and employees in a staff of varied and diverse backgrounds. Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner. Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations. Ability to effectively represent the Clinic’s interests in the community; maintaining effective working relationships among public, private and professional groups.   EDUCATION and/or EXPERIENCE: Masters degree in Social Work. Must have at least one year of experience in case management nursing and/or familiarity with community clinic settings. Bi-lingual ability in Spanish preferred. Familiarity with the community and the resources that are available locally preferred.   SUPERVISORY RESPONSIBILITIES: NONE   PHYSICAL REQUIREMENTS Speaking and hearing sufficient to communicate effectively by phone or in person, at normal volumes. Vision adequate to read correspondence, computer screen, forms, etc. Good manual dexterity. Ability to sit for extended periods of time. Must have valid California Driver’s license and a reliable form of transportation.   Wage Range   EOE Statement Open Door is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, medical condition, age, pregnancy, marital status, ancestry, veteran or disability status.”   EmpID None Specified  supervisorUID None Specified  AscUDF_RecruitmentInfo_PriorYearsofExpereince None Specified  This position is currently not accepting applications. To search for an open position, please go to http://OpenDoorCommunityHealthCenters.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Case Manager in Willow Creek, CA Posted on: 4/19/2024 [Apply Now] Other Jobs Within 60 Miles Family or Internal Medicine Physician in Arcata , CA Posted on: 11/13/2023 [Apply Now] Family or Internal Medicine Physician in Arcata, CA Posted on: 11/13/2023 [Apply Now] Family Physician with Obstetrics (Surgical or Non-Surgical) in Arcata, CA Posted on: 4/2/2024 [Apply Now] Core Faculty, Family Medicine Residency in Eureka, CA Posted on: 11/13/2023 [Apply Now] Pediatrician in Eureka, CA Posted on: 11/21/2023 [Apply Now]

Click here for technical assistance.