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Hotel Package Specialist 

About the Organization The BNP Paribas Open is the largest ATP World Tour and WTA combined two-week event in the world, and is held annually at the Indian Wells Tennis Garden. The tournament offers more than $10 million in prize money, and is the only event to provide the Hawkeye line challenge system on all match courts, including qualifying rounds.

Nestled in Southern California, just outside of Palm Springs, the picturesque Indian Wells Tennis Garden is home to the second largest tennis stadium in the world, featuring 16,100 seats, newly renovated 45 luxury stadium suites, 12 broadcast booths, 20 food and beverage concessions and world-renowned Wolfgang Puck restaurant, Spago. The Tennis Garden, which spans more than 54 acres and boasts two 19,000 square foot shade structures, 29 world-class courts, eight acres of exposition space and a year-round full-service Tennis Club, also features a permanent 8,000-seat Stadium 2 with three fine dining restaurants, including world-famous Japanese restaurant Nobu.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Sales  
Position Hotel Package Specialist  

We are looking for a seasonal hotel package specialist from December 2017-March 2018, who is passionate about selling. We are here to help tennis fans have the experience of their lives. The goal is to keep our clients satisfied and loyal for future years to come.

  • Selling accommodations and tennis tickets as a package
  • Cooperating with clients to determine their needs and advising them with appropriate dates, costs, and accommodations
  • Providing relevant information, navigating website, stadium maps, and information regarding event
  • Selling and processing reservations
  • Help clients with their needs and advising them of all accommodations, dates, and costs of hotel packages
  • Knowledge of hotel accommodations we contract with
  • Data entry of client information accurately into our reservation system, ticketing system, and maintain client files
  • Retrieve web orders and answer e-mail regarding client needs
  • Enter information into Excel files
  • Hours will vary. Some overtime may be required in March.
Position Requirements
  • Strong sales skills both on the phone and in person
  • Ability to interact, communicate, and negotiate effectively
  • Knowledge of surrounding areas near Indian Wells Tennis Garden
  • Basic knowledge of Excel
  • Must have the ability to accommodate a flexible schedule including weekends, evenings and holidays
  • Fluency in English; multilingualism is a plus
Full-Time/Part-Time Seasonal  
Exempt/Non-Exempt Non-Exempt  
Close Date  
Number of Openings 1  
Open Date 10/23/2017  

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