Share Email Opening Title Document Management Shift Supervisor   Category Clerical   Description Under the supervision of the Document Management Manager Responsible for the day-to-day supervision of the Document Imaging scanning specialists and monitoring of production; ensures compliance with all contractual requirements, quality of services, and customer satisfaction. Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village's organizational culture supporting choice and creativity of clients and of staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures document management department operates in an efficient and cost effective manner. Manages, supervises, and directs production to maximize productivity and efficiency. Participates in the development and implementation of new and revised department policies and procedures. Responsible for developing and maintaining good working relationships and customer service with contract representative to ensure customer satisfaction and contract retention. Develops and maintains effective verbal and written communications with all customers and stake holders. Ensures the recruitment, orientation, development, supervision, and retention activities for all PM shift document imaging staff and clients. Ensures vocational training team members collaboration to support clients' individual support plans and/or vocational goals, and successful placement in employment venues as desired by individuals. Ensures all pm shift staff training programs, performance reviews, and time studies are completed in a timely manner. Ensures that time study standards are established for all applicable work performed and are reviewed annually; ensures changes to scope, material, method or environment that can impact standards are escalated and standards are reviewed and revised as needed. Ensures that an accurate method of work measurement is in place for all contract work and that piece rate work is reported accurately and on time to ensure correct and timely pay for work completed; ensures compliance to all applicable Department of Labor regulations. Participates in the development and monitoring of department annual operating budget. Responsible for the implementation of new contracts. Assures department compliance with all Federal and State regulations, company and division policies and procedures, health and safety rules and regulations. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES Scanning Specialists   Position Requirements SKILLS REQUIRED Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written). Must possess social perceptiveness to assess and understand other’s reactions and behaviors. Ability to operate a computer and basic software knowledge Excellent customer service, team building, analytical and excellent written and oral communication. Ability to drive company vehicle. EDUCATION AND EXPERIENCE Required: High School Diploma or equivalent. Required: Three – five years document management environment or related field (computer training including database experience). Required: Prior experience managing people. Required: Valid Driver’s License PHYSICAL ABILITIES & WORK ENVIRONMENT The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed. Ability to lift and move boxes up to 40 pounds. Ability to sit at a computer for prolonged periods of time. Ability to work in a typical office environment. Ability to tolerate stress. Ability to conduct tasks and successfully perform under critical deadlines. Ability of seeing and having depth perception is required Manual dexterity to operate office equipment and examine documents, records and files.   Full-Time/Part-Time Full-Time   Shift Various Shifts   Rate of Pay   Exempt/Non-Exempt Non-Exempt   Req Number CLE-17-00008   Open Date 10/19/2017   Location Walters Campus   About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients. Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. 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