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Technical Content Manager Sr. 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number XMC17-0039  
Category Graphics and Multimedia  
Division XMCO, Inc.  
Location XMCO Robins AFB  

Job Summary: The Technical Content Manager Sr. is required to keep abreast of latest state-of-the-art equipment and procedures through review of engineering drawings and data, repair manuals, technical bulletins, manufacturer’s catalogs, and supply catalog data to maintain expert technical knowledge.

Essential Functions include, but are not limited to: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.)

  • Evaluate operational capability, reviews performance data and recommend corrections to equipment design deficiencies.
  • Authorized access to classified information; active security clearance or ability to obtain security clearance.
  • Participate in testing of new and modified equipment as well as train users and maintainers on approved procedures.
  • Present oral and written reports, briefings, and recommendations to senior leadership.
  • Investigate, analyze and recommend technical advice for system/equipment accidents, incidents, and failures.
  • Assist in troubleshooting and repairing difficult and unusual problems including those which have not been previously resolved.
  • Provide technical advice and guidance on installation, adaptation, configuration or enhancement of aircraft, programs and systems.

  • Test, train and field support to customers regarding technical aspects of designated systems and services.

    Provide expertise for the resolution of technical problems.

  • Senior level knowledge of designated systems. Answers questions about installation, operation, configuration, customization and usage of designated systems and services.

  • Apply senior diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.

  • Direct the work effort of internal staff.
  • Other duties as assigned.

Position Requirements

Knowledge, Skills & Ability:

  • Extensive mechanical and operational experience with aircraft.
  • Experience as Subject Matter Expert for aircraft.
  • Possession of excellent technical writing, briefing, and facilitation skills.
  • Ability to evaluate operational capability and performance data.
  • Demonstrated ability to troubleshoot and repair complex airplane mechanical issues.
  • Must be knowledgeable of relational database management techniques.
  • Requires a self-starter with strong leadership skills.
  • Demonstrated skill in negotiation, building consensus and achieving compromise.

  • Demonstrated Technical Leadership Skills.
  • Strong computer skills with a working knowledge of Microsoft Office Suite.

  • Strong oral and written communications skills and the ability to communicate effectively with all levels of the organization.

  • Excellent interpersonal skills; must be able to work independently and interact effectively with all levels of the organization.

  • Dependable attendance.

  • Must have manual dexterity to operate computer keyboard and standard office equipment.

  • Ability to work in excess of a 40-hour week if necessary.
  • Ability to sit and review information on a computer screen for long periods of time (up to 10 hours a day with lunch and breaks).
  • Must be able to withstand repetitive motion up to 10 hours a day with lunch and breaks.

  • U.S. Citizen or U.S. Person status.

Office Location and Travel:

This position is located at Robins AFB.

Limited travel may be required.

Working Environment & Conditions

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The work load may require the incumbent to sit for extended periods of time. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Sharon Alred via e-mail at or by calling 586-558-8510 to request accommodations.

Travel Requirements Limited  
Security Clearance SECRET  
About our Company

XMCO is an Alaskan Native Corporation (ANC) Small Disadvantaged Business (SDB) that, for the past 30 years, has provided a wide range of government and commercial clients, professional services in system supportability, technical documentation development, training course material development, provisioning support, program management support, proposal preparation assistance, and strategic planning support.


Our Equal Opportunity Policy EOE Minorities/Female/Protected Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352.  

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