SUMMARY: Provides system and software application design, installation, programming, and support services to Allen's clients. Allen Corporation is an Authorized Business Partner of Mitel Networks. Projects may include short and/or long term service support in addition to installation and upgrades. Responsibilities may be carried out on-site at the client's location or may be accomplished remotely. Service and support may necessitate after hours schedules.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Provide remote and on-site technical support and application assistance;
• Analyze and support full service technology systems;
• Application development and integration services;
• Supply network and solution development services;
• Provide application training and support to end users;
• Other duties as assigned.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to lift up to 50 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment can occasionally consist of electrical and mechanical hazards. Occasionally the work area is poorly ventilated and dusty.
|