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Title

Grand Provisions Ambassador (Cashier) FT DA-SW Shift 

Category Food and Beverage  
Description

SUMMARY:

Responsible for handling all Guest check cash and non-cash transactions in a prompt courteous manner and in accordance with Mille Lacs Corporate Ventures' high standards of Guest Services.

MEETING PERFORMANCE EXPECTATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

  • Responsible for receiving payment from food and beverage Guests in a prompt and courteous manner.

  • Responsible for adhering to established cash control policies and procedures of Mille Lacs Corporate Ventures.

  • Answer any Guest questions and directs concerns to appropriate management.

  • Advise Guests of waiting time and recommend beverage outlets to Guests.

  • Resolve all Guest complaints and resolve them quickly and courteously.

  • Assist in maintaining standards of health, safety, and sanitation.

  • Participate as a team member with Service Associates, Apprentice Line Cooks, Line Cooks, Supervisors and any pertinent Mille Lacs Corporate Ventures' Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest Services.

  • Perform as a team member with Shift Supervisors, Service Ambassadors, and Kitchen Staff in maintaining a smooth and efficient operations.

  • Maintain the cleanliness of the venue including side stations, floor and tables; responsible for stocking.
  • Address any Guest complaints to resolve them quickly and courteously in accordance to department standards.
  • Assist in maintaining standards of health, safety, and sanitation.
  • Responsible for maintaining a consistent and regular attendance record.
  • Perform other duties as assigned.
  • THE COMPANY REQUIRES EVERY ASSOCIATE TO:

  • Maintain a consistent and regular attendance record.

  • Encourage mutual respect among associates by setting positive examples.
  • Maintain a professional reputation in the company and community.
 
Position Requirements

QUALIFICATION REQUIREMENTS:

EDUCATION AND/OR EXPERIENCE:

  • One (1) year of previous money handling experience required.

SPECIAL QUALIFICATIONS:

  • Must be able to pass company pre-employment Drug and Alcohol test.
  • Must be able to secure license from Gaming Regulatory Authority.
  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
  • Responsible for following all relevant Detailed Gaming Regulations (DGRs).

LANGUAGE SKILLS:

  • Must be able to effectively communicate in one-on-one and small group situations. Must be able to read, interpret and apply instructions and technical terminology furnished in written, oral or diagram form.

MATHEMATICAL SKILLS:

  • Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.

REASONING ABILITY:

  • Must be able to apply commonsense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.

PHYSICAL DEMANDS:

While performing the duties of this job, the associate is regularly required to:

  • Talk and hear;

  • See and adjust focus to include close, distance, depth, and peripheral vision;

  • Stand, walk, run, sit, balance, stoop, kneel, climb, crouch and/or crawl;

  • Handle objects, tools and controls; reach with arms and hands.

  • Lift and/or move objects weighing up to thirty (30) pounds.

WORK ENVIRONMENT:

While performing the duties of this job, the associate is regularly exposed to:

  • A low-to-moderate noise level (offices).

  • A moderate-to-loud noise level (public areas).

  • Second-hand cigarette/cigar smoke.

  • Moving mechanical and/or electrical components.

 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Grand Provisions Ambassador (Cashier)  
Division Grand Casino Hinckley  
Close Date  
Open Date 9/18/2017  
Location Grand Casino Hinckley  

This position is currently accepting applications.

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