Share Email Opening
Title

DHS Travel Help Desk Specialists 

Location Department of Homeland Security  
Address  
City Arlington  
State and Postal Code VA  
Full-Time/Part-Time Full-Time  
Description

T and T Consulting Services, Inc. is seeking a candidate for a Travel Help Desk Support project in a governmental agency. This project will support the stand-up and maintenance of CS&C Travel Office Help Desk and provide both traditional and centralized travel assistance, the execution of travel arrangements, and electronic ticketing. Specific tasks include but are not limited to processing new travel requests, Processing existing travel requests, pre-validating vouchers and travel Authorizations and overall support services.

  • Understand commercial travel management, travel card program management, and training.
  • Good understanding of federal travel policy and implementation is required
  • Solid Experience working with the Concur Travel System
  • Working experience of an administrator in a governmental agency is preferred
  • Assist travelers, review submitted trip information, verify and document expenses, monitor and match charges, prepare reimbursement claims, create vouchers, and provide administrative support to travel card program
  • Correct unexpected travel issues while maintaining security of personal information
  • Have problem solving and interpersonal skills, and work well in a team environment
 
Position Requirements
  • Strong customer service skills, working knowledge of commercial travel management, travel card program management, and training, evidenced by experience or prior training, working with customer service (phone, live chat, email, fax, and/or remote assistance)
  • 1-2 years of progressively more responsible experience working on a travel help desk team supporting governmental agencies
  • Must have proven customer service skills with customer service being their driving force
  • Must be willing and able to work 8 hours shifts between 7AM – 6 PM as needed
  • U.S. Citizenship and/or the ability to obtain the required clearance and/or access required.
 
Number of Openings 1  
EOE Statement T and T Consulting Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
 

This position is currently not accepting applications.

To search for an open position, please go to http://TandTConsultingServices.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
-- None found --



Other Jobs Within 60 Miles
-- None found --




Follow us See who works here:
 


AppOne.comTM   copyrightŠ1999-2021 HR Services, Inc.
Click here for technical assistance.