Provides administrative customer service needs for all shipments from the Distribution Center. Coordinates transportation services from freight carriers to ship products by performing the following duties.
Greet customers and drivers and communicate their needs to Shipping Department personnel.
Instruct drivers and customers on procedures to follow and provides directions as needed.
Prepare required documents on all shipments from the plant .
Update shipments data and completes ship confirming process in computer.
Contact carriers to make arrangements for loading. Maintains in and out logs for plant.
Provide customer service communication needs to shipping personnel Receives and assists customers with shipping processes and documents required.
Schedule pickup appointments with customers and carriers and maintain logs.
Perform other clerical task such as typing, printer operations, answer phones, receives calls for Warehouse and distributes accordingly, organize paperwork, and maintains files.
Inventory and order packaging and shipping supplies.
Other duties as assigned.