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Title

Customer Success Manager 

Number of Openings 1  
Description

Our mantra at PFL is to: Help our customers be more successful. It’s a part of our core, deep in our DNA. In the beginning, that meant state-of-the-art manufacturing and custom print solutions to fit each customer’s unique need. As we grow, making our customers successful means developing technology solutions that change the way they connect with prospects and drive results. Combined, our custom print solutions and SaaS offerings are carving out new categories in marketing automation and sales enablement to help those we serve achieve their business goals. PFL employs 200+ employees in manufacturing, sales, marketing and software development, and has been creating a great place to work for over 20 years.

Who you are:

You desire to be part of a company on the cutting edge of creating a new category within the marketing technology sector. It is important that you thrive in a fast-moving, entrepreneurial environment because you are flexible, adaptable, articulate, and think quickly on your feet. You work hard and are self-motivated. You enjoy counseling customers to become a trusted partner. Customers trust your guidance and love working with you. You are professionally persistent and always do the right thing for the customer. You are focused on customer results and growing your company’s revenue and profit.

Some of the things you will be doing for us:

  • Consult with customers to understand their business challenges and objectives
  • Challenge customers to make improvements and expansions to our customers’ marketing programs
  • Identify strategic accounts and develop success plans
  • Work cross-functionally with all departments to ensure perfect customer service and transactional execution
  • Communicate internally to ensure PFL’s services and product offerings evolve with customer needs

Your skills:

  • Unbeatable listening, verbal and written communications skills
  • Advanced business acumen
  • Dynamic, self-motivated, high-energy team player
  • Ability to build and maintain strong cross department relationships in customer company
  • Knowledgeable about marketing technology and marketing automation

Minimal travel required

The rest of the stuff: Compensation based on experience. Full-time position with complete benefit package including health, 401K, disability, vacation, etc.

Click Apply Now below or email a resume to hr@pfl.com!

 
Category Sales and Marketing  
Full-Time/Part-Time Full-Time  
EOE Statement PrintingForLess.com is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, national origin, ancestry, gender, gender identity, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by law. PrintingForLess.com complies with the law regarding reasonable accommodation for handicapped and disabled employees. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discriminations.  

This position is currently not accepting applications.

To search for an open position, please go to http://PrintingForLess.comInc.appone.com



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