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Clinical Supervisor/Mental Health Therapist 

About the Organization Options Counseling and Family Services is an Oregon based non-profit agency comprised of people helping people. Our culturally diverse team of caring individuals has been serving Oregon families for over 25 years. We are proud to offer a Trauma Informed Care environment for both our clients and our staff.

To learn more about the wide array of benefits that Options offers, visit:  
Location Springfield Office  
Full-Time/Part-Time Full-Time  
Open Date 8/1/2017  
Number of Openings 1  

General Description - Clinical Supervisor:

Provides individual and group supervision to Master’s level mental health therapists, primarily therapists serving child and adult clients on the Oregon Health Plan. The supervisor will provide oversight and support of administrative procedures and paperwork requirements to ensure compliance with quality improvement policies and contract requirements. Ability and willingness to work within a managed care structure. Must have exceptional oral and written communication skills, excellent computer skills in a Microsoft Windows environment, including proficiency with Microsoft Word, Excel and database management and record keeping software.

General Description - Mental Health Therapist:

The Mental Health therapist provides individual and family therapy, group therapy to children, families and adults, and may also provide case management and consultation with PCPs, schools, DHS Child Welfare and Self Sufficiency programs, and other community partners. Some evening and weekend hours will be required. Eligible clients may be self-referred or referred by schools, County Mental Health, DHS Child Welfare and Self Sufficiency, or the client’s PCP. Authorization for services may be required from the MHO or other payer source.

Position Requirements

Education and/or Experience:

Must possess at least a Master’s degree in counseling, social work, or psychology. Must be licensed as an LMFT, LPC, or LCSW and have two years of post-licensure experience. Must have a total of five years’ mental health experience working with children, families and adults with a minimum of three years’ mental health experience with children and families. Prefer adult experience that includes work with adults with severe and persistent mental illness. Two years’ experience in clinical supervision is preferred. Ability to provide supervision of therapists towards licensure within three months of hire. Must be able to pass a criminal background check. Must have respectful, open, unbiased, accepting attitude toward clients and their families.

Essential Duties & Responsibilities - Clinical Supervisor:

  • Provides group and individual clinical supervision to clinical staff (no less than two hours per month, including one hour of direct contact for each supervisee).
  • Manages a caseload of clients as necessary to remain current in practice and technique.
  • To the extent qualified to do so, provides supervision toward licensure for clinical staff
  • Responds to therapist requests for clinical and administrative consultation.
  • Participates with other supervisor and/or director to provide timely assignment of clients.
  • Provides documentation of high risk and emergency cases.
  • Reviews and monitors clinical records within the electronic client record (ECR), and signs documents to meet state regulatory standards for treatment plans and assessments.
  • Monitors staff performance and contract compliance through the use of the electronic client record (ECR) and gives feedback to therapists as needed.
  • Participates in the agency’s quality improvement process and assists in meeting performance measures in established domains.
  • Responds to CCO referrals and inquiries as needed.
  • Responds to general community calls/requests as needed.
  • Provides after hours on call coverage on a rotating basis.
  • Responds to client crisis calls when therapist is unavailable.
  • Provides after hours clinical support to therapists re: high-risk concerns.
  • Participates in regular meetings with the regional director and other supervisors.
  • Participates in staff hiring.
  • Conducts thorough orientation of new staff including training on the role and expectations of the contractor, intervention strategies, contract compliance, and mandatory reporting laws.
  • Communicates and ensures compliance with administrative requirements, including records compliance and billable hours’ requirements; offers training and support as needed.
  • Completes regular evaluations of staff to assess knowledge of and compliance with intervention strategies, including annual performance reviews.
  • Knows and consistently implements all agency established policies, procedures, protocols, and personnel guidelines.
  • Attends and participates in all state supervisors’ meetings and community meetings as assigned.
  • Provides oversight of internship program as needed.
  • Maintains client confidentiality according to HIPAA and state guidelines
  • Keeps current of Medicaid Rules and regional CCO policies
  • Consistently interacts with staff and clients in a manner that reflects the agency’s mission and values
  • Remains current on current research and evidenced based practices

Essential Duties & Responsibilities - Mental HealthTherapist:

  • Interview client to obtain information concerning family history or other assessment information
  • Conduct mental health assessments for children and adults, including DSM-IV diagnosis
  • Develop and implement treatment plans, defining specific goals and objectives, and revise as needed.
  • Provide short-term therapy and case management services in the office, schools, communities, or in the client’s home
  • Provide practical in-home services and support to clients /families designated as ICTS to promote, maintain, or restore successful community living.ICTS services include 24 hours, seven days per week availability to families for crisis intervention.
  • Maintain accurate and current client records, including timely Individualized Service and Support Plans (ISSPs, treatment plans, authorization requests, and weekly progress notes within the electronic client record (ECR), and sign documents to meet federal and state regulatory standards.
  • Coordinate access and provision of services from multiple agencies, including establishing service linkages, advocating for service needs, and obtaining entitlements based on mental or emotional disability
  • Work closely with psychiatrists, psychiatric nurses and their primary care physicians to coordinate treatment.
  • Coordinate case activities with Program Supervisor, DHS/Child Welfare, Juvenile Department, schools, and others as appropriate
  • Refer client to supportive services to supplement treatment and counseling as appropriate and suggested by parent, guardian and/or DHS/ Child Welfare caseworker
  • Make requests for authorization for services to the local MHO as required
  • Attend and participate in regular clinical supervision (minimum of two times a month) and team meetings, as directed
  • Conduct a peer review of at least 10% of open individual service record files each quarter, as part of the Quality Improvement process.
  • Coordinate with DHS and the local MHO regarding referrals as directed
  • Remain current on relevant research and evidenced based practices
  • Report suspected child abuse and neglect
  • Maintain client confidentiality according to state guidelines

Working Conditions:

  • Vision sufficient to read client records and related documentation
  • Extended periods of time sitting at work station updating client records, phone work and therapy sessions
  • Ability to sit at a work station for extended periods.
  • Ability to stand, work, and drive throughout the day.
  • Mobility, including occasional lifting a minimum of 20 lbs., bending, stooping, and reaching, and dexterity sufficient to assist clients and handle required job related functions and move about the facility
  • Requires continual mental concentration and attention to details. Extended periods of focus and attention and computer use are frequently required.
  • Strict deadlines must always be met, which may result in frequent stress.
  • The changing and complex environment and limited resources require leadership skills that alleviate employee distress and maintain a quality of service.
  • Able to make quick accurate day-to-day decisions based only on precedent and/or experience.
  • Exposure to communicable diseases found in children and the public
  • Ability to cope with clients who may use challenging or offensive language with potential for escalation to physical aggression.
Req Number HEA-17-00037  
Salary Range* $44,000 to $62,750  
EOE Statement Options Counseling and Family Services is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

* The salary range is calculated using Oregon Equal Pay Law factors, which accounts for experience, education, training, travel, and workplace location.  

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