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Clinical Supervisor 

About the Organization Options Counseling and Family Services is an Oregon based non-profit agency comprised of people helping people. Our culturally diverse team of caring individuals has been serving Oregon families for over 25 years. We are proud to offer a Trauma Informed Care environment for both our clients and our staff.  
Position Clinical Supervisor  
Location Springfield Office  
Full-Time/Part-Time Full-Time  
Open Date 8/1/2017  
Number of Openings 1  

General Description:

Provides individual and group supervision to Master’s level mental health therapists, primarily therapists serving child and adult clients on the Oregon Health Plan. The supervisor will provide oversight and support of administrative procedures and paperwork requirements to ensure compliance with quality improvement policies and contract requirements. Ability and willingness to work within a managed care structure. The supervisor may also maintain a caseload of clients. Should have exceptional verbal and written communication skills. Must have excellent computer skills in a Microsoft Windows environment, including proficiency with Microsoft Word, Excel, and database management and record keeping software. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Requirements

Education and/or Experience:

Must possess at least a Master’s degree in counseling, social work, or psychology. Must be licensed as an LMFT, LPC, or LCSW and have two years of post-licensure experience. Must have a total of five years’ mental health experience working with children, families and adults with a minimum of three years’ mental health experience with children and families. Prefer adult experience that includes work with adults with severe and persistent mental illness. Two years’ experience in clinical supervision is preferred. Ability to provide supervision of therapists towards licensure is optimal. Must be able to pass a criminal background check. Must have respectful, open, unbiased, accepting attitude toward clients and their families.

Essential Duties and Responsibilities:

  • Provides group and individual clinical supervision to clinical staff weekly.
  • May manage a small caseload of clients as necessary to remain current in practice and technique.
  • To the extent qualified to do so, provides supervision toward licensure for clinical staff
  • Responds to therapist requests for clinical and administrative consultation.
  • Participates with other supervisor and/or clinical manager to provide timely assignment of clients.
  • Provides consultation and documentation of high risk and emergency cases.
  • Reviews and monitors clinical records within the electronic client record (ECR), and signs documents to meet state regulatory standards for treatment plans and assessments.
  • Monitors staff performance and contract compliance through the use of the electronic client record (ECR) and gives feedback to therapists as needed.
  • Participates in the agency’s quality improvement process and assists in meeting performance measures in established domains.
  • Responds to CCO referrals and inquiries as needed.
  • Responds to general community calls/requests as needed.
  • Responds to client crisis calls when therapist is unavailable.
  • Provides after hours clinical support to therapists and/or third party crisis line provider re: high-risk concerns.
  • Participates in regular meetings with the regional director and other supervisors.
  • Participates in staff hiring.
  • Conducts thorough orientation of new staff including training on the role and expectations of the contractor, intervention strategies, contract compliance, and mandatory reporting laws.
  • Communicates and ensures compliance with administrative requirements, including records compliance and clinician productivity requirements; offers training and support as needed.
  • Completes regular evaluations of staff to assess knowledge of and compliance with intervention strategies, including progressive discipline steps and annual performance reviews.
  • Knows and consistently implements all agency established policies, procedures, protocols, and personnel guidelines.
  • Attends and participates in all state supervisors’ meetings and community meetings as assigned.
  • Maintains client confidentiality according to HIPAA and state guidelines
  • Keeps current of Medicaid Rules and regional CCO policies
  • Consistently interacts with staff and clients in a manner that reflects the agency’s vision, mission, and values
  • Remains current on research and evidenced based practices

Working Conditions:

  • Ability to sit at a work station for extended periods.
  • Ability to stand, work, and drive throughout the day.
  • Occasional ability to lift and carry parcels weighing up to 10 pounds.
  • Requires continual mental concentration and attention to details. Extended periods of focus and attention and computer use are frequently required.
  • Managing change and strict deadlines may result in frequent stress.
  • The changing and complex environment and limited resources require leadership skills that alleviate employee distress and maintain a quality of service.
  • Able to make quick and accurate day-to-day decisions based only on precedent and/or experience.
Req Number HEA-17-00037  
Salary Range $46,075 to $57,500 DOE  
EOE Statement Options Counseling and Family Services is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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