This program manager will coordinate all database, marketing automation and CRM implementations for Embrace Home Loans. This role will work closely with the project leads to ensure tasks are articulated and executed in a timely and high quality manner. This includes: project planning, documentation and mapping, milestone tracking, status communication and facilitation of appropriate parties. In addition, the program manager helps to create shared accountability and takes corrective action steps to ensure project work streams remain on track. Manages project delivery to ensure that it meets all scope, timelines, budget and quality expectations, through planning, controlling and managing customer projects. Facilitates needs assessment and the development of recommended project control solutions to be used for scheduling, and tracking projects through integration of various Project Management tools. Manages all project economics to include monitoring actuals from a budget resourcing perspective, and project staffing requirements. Controls project requirements, scope, risks and change management issues. Establishes appropriate metrics for measuring key project criteria. Undertakes status review meetings among project team members and clients. Manages team members to accomplish project goals, to meet established schedules, and resolve technical/operational issues.
Owns project management methodology for all projects and this includes any project tracking or project management software such as teamwork's or other similar tools.
Integrate waterfall and agile project methodologies
Ensure best practices in project management are applied for example clear statements of project objectives and goals.
Maintains project planning and tracking infrastructure, documentation and communications plans.
Ensures policies and procedures are adhered to in the management of all projects.
Maintains detailed project schedules, milestones, RACI's and other project status related documents.
Communicates any road blocks on the critical path to project success.
Holds team accountable for agreed upon interventions laid out in the master project plan and RACI.
Assist in the formulation of project level business cases and linkages to business benefits.
Project Management Certification or equivalent work experience in a PMO or Technology or BI project role.
Applies experience and subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems / projects of diverse complexity and scope.
Flexibility to work off hours during project deliverables and support Requirements.
Excellent attention to detail is a must.
Facilitation and Collaboration skills both internal and externally are a must for this high-profile project role.The individual goes the extra mile to help the teams and the business even if the exact problem is not in his/her leadership purview.
Knowledge of information reporting related to financial services data Experience with Microsoft Project or other scheduling tools Experience with SLC processes and documentation (project plans, implementation plans, issue logs and financial plans. Etc.)
5+ years of project management experience in a technical or data driven field supporting Marketing, Business Intelligence, or Customer Experience.Financial Services and Mortgage/Lending experience preferred.
3+ years of experience leading BI or Related KM or IT projects 2+ years of experience in Financial Services or similar very data driven industry.
Outstanding Communication skills with a proven track record of achievement managing complex technology, analytics or marketing initiatives.
Knowledge of Project Success methods
Knowledge of Agile Project Management Methodology
Day to Day Matrix and Third Party Supplier management is vital for this role.
Bachelor’s degree required, Master Degree Prefer.
Initial and Ongoing Projects:
Medical, Dental and Vision Coverage
Company-paid Life & Long-term Disability Insurance
Voluntary Life & Short-term Disability Insurance
401(k) Automatic Enrollment, first of the quarter, following your six month anniversary
Flexible Spending Accounts
Employee Assistance Plan
*Medical, Dental, and Life benefits commence on the first of the month following the date of hire.
Embrace Home Loans, Inc. is an Equal Opportunity Employer
This position is currently accepting applications.