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Lead Sales Associate 

About the Organization The Frank Lloyd Wright Foundation exists to preserve Taliesin and Taliesin West for future generations, and enrich society through an understanding of Frank Lloyd Wright's ideas, architecture, and design.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability status, genetic information, protected veteran or uniformed service member status or any other characteristic protected by law.  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Location Taliesin West  
Number of Openings 1  
Open Date 6/30/2017  

The Frank Lloyd Wright Store at Taliesin West in Scottsdale seeks a fulltime Lead Sales Associate that supports the Store Manager by generating sales, facilitating store operations, ensuring an outstanding customer experience in person as well as with other sales staff interactions, and enforcing all policies and procedures.

Duties include engaging our audience in conversation about our distinctive selection of merchandise, building and maintaining customer relationships, building the Store's email and postal mailing lists, capturing sales, operating retail computer programs, assisting with special orders and opening and closing the store.

Essential Functions:

  • Creates an outstanding buying experience for the customer.
  • Works with the sales representatives to resolve customer issues and create memorable shopping experience.
  • Sets the example for the staff to follow with professionalism that increases sales.
  • Conducts training for sales associate staff as a group and individually and follows up on an ongoing basis.
  • Keeps staff informed on policies and procedures and merchandise changes.
  • Ensures that all company policies, standards, and procedures are consistently followed and that the Store embodies the Foundation's Vision, Mission and Values.
Position Requirements

Minimum Requirements:

  • Five or more years of sales experience and a record of increasing revenue to meet goals.
  • Minimum 1 year of supervisory/management experience in a retail environment
  • Demonstrates interpersonal skills including positive attitude, collaboration with a wide range of clients and coworkers, and customer service orientation.
  • Able to mentor sales staff and develop talent.
  • Excellent organizational and problem solving skills including ability to overcome challenges.
  • Able to carry out detailed tasks and projects with minimal direction or supervision.
  • Experienced with POS systems including ability to analyze data, assess goals, set priorities, and meet deadlines.
  • Must be available to work a 5-days-a-week schedule including some weekends, holidays and special events.

Preferred Qualifications:

  • Knowledge of art, design, fashion, and architecture is a plus.
  • Experience in museum stores or similar specialty retailer is preferred.
  • Proven record of success in both independent and team environments.

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

  • Physical Demands: While performing the essential functions of this job, the employee is regularly required to stand; occasionally walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and consistently talk or hear; and rarely taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

This position is currently not accepting applications.

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