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Social Worker Supervisor (Crisis Response Team) 

About the Organization KMHS is Kitsap's nonprofit, designated community mental health provider for adults with acute and/or chronic serious mental illnesses, and children with serious emotional disturbances and their families. During 2016, KMHS provided services to more than 6,800 children and adults.

On WA's beautiful Kitsap Peninsula, offers easy access to both the pristine wilderness of the Olympic Peninsula and the big-city lights and culture of Seattle. We offer competitive salary, benefits & a positive work environment.

Inpatient, residential, and outpatient treatment services offer evidence-based treatment, using trauma informed care to help people reach their recovery goals. We offer whole person care through mental health and substance use treatment and care management, close care coordination with on-campus and community-based primary care providers, and with partner PCHS, now offer dental care to KMHS clients and the community. Many community partners assure people receive behavioral health care in the right place, in the right way, at the right time. Together we are weaving a web that connects emergency room and hospitals, substance abuse treatment, and primary care providers; creates partnerships for early intervention at home and school, supports multiple law enforcement, jail, and justice endeavors, and works to ensure housing, food, and other social supports together with social service agencies and community collaborations.

The Kitsap Mental Health Services community fosters a culture of hope and empowerment through a safe, welcoming environment, compassionate relationships, and a commitment to respecting life experiences.

KMHS is a tobacco/smoke-free and scent-free facility  
Category Social Services  
Open Date 6/30/2017  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Kitsap Mental Health Services (Main Campus)  

Provide supervision of the day-to-day functions of the Crisis Response Team; ensuring the provision of timely, clinically appropriate intervention(s) to members of the community who are in crisis, ensuring that state, regional, and county mandated crisis and ITA services are provided according to the appropriate statute(s) or contracts. Ensure that clinical supervision and training is provided to the CRT in a manner that will ensure the team's ability to carry out its stated mission.


  • Maintain a thorough working knowledge of the principles of crisis intervention that focus on rapid resolution of a crisis to prevent further deterioration, to achieve a pre-crisis level of functioning, to promote growth & effective problem solving, and to recognize danger signs to prevent negative outcomes.
  • Maintain a thorough working knowledge of Washington State statutes and regulatory codes that govern and direct the responsibilities of members of the Crisis Response Team. Keep abreast of changes to the statutes, regulatory codes, and/or contract requirements on an ongoing basis and ensure that members of the Crisis Response Team are apprised of and trained to understand and apply changes appropriately in the carrying out of their responsibilities.
  • Assist in the development and maintenance of positive, collaborative relationships with all KMHS programs, ancillary providers, and/or other public or private agencies, in order to provide an essential level of care for consumers and service to the community, and to further and enhance the overall mission and goals of the agency. Report to and strategize with your supervisor on any trends, grievances, community or public relations issues which may negatively impact the overall reputation of the CRT or the agency, or which may interfere with the ability of the CRT to carry out its stated mission.
  • Maintain a thorough working knowledge of family dynamics processes during crisis episodes to ensure helpful, supportive problem-solving that promote growth, education and ongoing collaboration with the treatment team.
  • Provide clinical supervision to staff, through the use of case material and regularly scheduled interaction, to develop or improve the staff's therapeutic effectiveness in practice. Provide an initial review of case records in order to ensure that appropriate standards of care are maintained according to agency, regulatory, contractual, or judicial requirements.
  • Ensure total safety, enforcing policies and procedures that meet clinical needs without compromising the safety of staff, clients, and other stakeholders involved in a crisis episode.
  • Ensure that an appropriate continuum of care and intervention is applied during crisis response episodes. Ensure that face-to-face interventions are carried out when clinically indicated or requested. Ensure that appropriate follow-up interventions occur to minimize gaps in services. As necessary, act as the primary liaison between the CRT and the public, or other agency departments, ensuring appropriate follow up and coordination of services.
  • Ensure that all documentation relative to crisis intervention services and consumer contact is complete, accurate, and submitted in a timely manner in accordance with agency, regulatory, and/or judicial standards. Ensure that ongoing training relative to documentation expectations and requirements is provided to members of the Crisis Response Team in an effective and timely manner.
  • Attend to the development of positive staff morale and teamwork; providing opportunities for training, team building, or other activities that will contribute to the maintenance of a supportive, collaborative, and collegial environment within the CRT.
  • Provide or ensure the provision of a work schedule for members of the CRT that provides for 24-hour crisis response services at a level that maintains a continuity of coverage according to contractual requirements.
  • Provide direct supervision of the Jail Liaison position in order to ensure the linkage between KMHS, the jail, court services, and other public or private agencies as necessary is maintained.
  • Assume primary responsibility for development of annual budget requirements for the CRT; monitor and maintain a balanced budget.
  • Provide back-up crisis intervention/crisis response services as a member of the Crisis Response Team, as necessary, in order to ensure appropriate continuity of care levels are maintained.
  • Recruit, hire, and ensure the appropriate training of qualified Crisis Response Team staff, including maintaining an adequate level of appropriately qualified and trained on-call staff and, according to agency established affirmative action policies and procedures. Ensure the timely completion of annual performance appraisals.
  • Provide consultation, education, and/or training to KMHS staff, members of the community, and/or other public or private agencies or ancillary providers as appropriate.
  • Develop and maintain policies and procedures specific to the CRT. Ensure compliance with established policies and procedures. Ensure that the CDMHP protocols, established by the Department of Social and Health Services, Mental Health Division, are regularly used as a guide in the decision making process for involuntary detentions.
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.
Position Requirements

Master’s degree in Behavioral Sciences, Social Work, or closely related field. In addition to meeting the definition of a Mental Health Professional as established by WAC 275-55-33, must have at least 5 years post graduate experience working with chronically or seriously mentally ill adults and/or children, crisis intervention techniques, and must be designated by the county to perform the ITA services outlined in RCW 71.05, 71.34, and 10.77. Prior supervisory experience is preferred.

Salary DOE  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, creed, marital status, age, Vietnam era or disabled veteran status, or the presence of any sensory, mental, or physical disability.

This position is currently not accepting applications.

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