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Title

Lead Sales Associate 

Position Lead Sales Associate  
Full-Time/Part-Time Full-Time  
Description

Lead Sales Associate

T-Mobile Premium Retailer - Wireless Vision

Position Overview:

The Lead Sales Associate enjoys a dynamic and high energy environment. They will be responsible for their individual sales and quota while providing an exceptional customer experience for all customers in their store location. The Lead Sales Associate is an example of the 'ideal' retail sales associate and is a peer coach to ensure storewide success. The Lead Sales Associate is a team player who leads in results, shares best practices, and fosters an environment where customers are the top priority.

Responsibilities:

  • Set the example of sales associate behavior by exceeding their personal quota and modeling customer service excellence in their interactions with customers.

  • Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.

  • Peer coach and develop the sales representative team to consistently deliver Wireless Vision's mission and values.

  • Assist with all store opening and closing responsibilities.

  • Assist in maintaining store appearance and merchandising standards.

  • Lead outbound sales, through ongoing efforts as small business sales initiatives, as well as outbound calling campaigns during key promotions and customer follow up timelines.

  • Ensure customers have the right solution and customer onboarding experience to reduce deactivations and build a strong customer base over time.

  • Follow procedures with all asset handling and customer privacy requirements to ensure store location is in audit compliance

  • Support newly hired associates as a peer mentor to ensure consistency of sales experience in store.

 
Position Requirements

Job Requirements:

  • At least 6 months experience in retail or another environment with a strong customer focus.

  • Ability to lead, motivate/mentor, communicate, and generally interact with people in a positive way

  • Professional, energetic and positive attitude

  • Ability to analyze results, plan for the future, make good decisions, and take responsibility

  • Excellent written and verbal/interpersonal communications skills

  • Flexible scheduling availability; reliable transportation

  • Completed High school diploma/GED

  • Working knowledge of cellular/paging/PCS/advanced wireless communication preferred.

  • Bilingual in Spanish as well as English preferred

Work Environment:

  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor

  • Must be able to move and/or lift up to 25 pounds

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

 
Location Arcade & Neid (Seeger Square)  
About the Organization Wireless Vision is one of the largest T-Mobile exclusive retailers in the country. Headquartered in Bloomfield Hills, Michigan. Wireless Vision was established in 2004 and operates over 200 T-Mobile retail locations in 13 states.Taking pride in managing and conducting all operations of our business in an extremely professional and ethical manner.

Our company goals include:

Excellence
Consistency
Profitability
Growth

We recognize that we cannot reach our goals without our people. We believe that each individual plays an important role in the success of our organization. We seek skilled, motivated professionals with an attitude and aptitude for success. In turn we provide an environment that values honesty, integrity, quality customer service, open communication, team work, ongoing training and development and rewarding ambition. Everyone that works for Wireless Vision has a chance to make an individual contribution to the company's success, and we understand that by focusing on people that good things happen. Excellent customer satisfaction, profitability and all the other great things that we strive for.

If you want to make a difference in your career, community, customers and the lives of your team members--Wireless Vision is the place for you.  
Job Type Sales 

language None Specified 

This position is currently accepting applications.

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