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Title

Lead Sales Associate 

Position Lead Sales Associate  
Full-Time/Part-Time Full-Time  
Description

Lead Sales Associate

T-Mobile Premium Retailer - Wireless Vision

Position Overview:

The Lead Sales Associate enjoys a dynamic and high energy environment. They will be responsible for their individual sales and quota while providing an exceptional customer experience for all customers in their store location. The Lead Sales Associate is an example of the 'ideal' retail sales associate and is a peer coach to ensure storewide success. The Lead Sales Associate is a team player who leads in results, shares best practices, and fosters an environment where customers are the top priority.

Responsibilities:

  • Set the example of sales associate behavior by exceeding their personal quota and modeling customer service excellence in their interactions with customers.

  • Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.

  • Peer coach and develop the sales representative team to consistently deliver Wireless Vision's mission and values.

  • Assist with all store opening and closing responsibilities.

  • Assist in maintaining store appearance and merchandising standards.

  • Lead outbound sales, through ongoing efforts as small business sales initiatives, as well as outbound calling campaigns during key promotions and customer follow up timelines.

  • Ensure customers have the right solution and customer onboarding experience to reduce deactivations and build a strong customer base over time.

  • Follow procedures with all asset handling and customer privacy requirements to ensure store location is in audit compliance

  • Support newly hired associates as a peer mentor to ensure consistency of sales experience in store.

 
Position Requirements

Job Requirements:

  • At least 6 months experience in retail or another environment with a strong customer focus.

  • Ability to lead, motivate/mentor, communicate, and generally interact with people in a positive way

  • Professional, energetic and positive attitude

  • Ability to analyze results, plan for the future, make good decisions, and take responsibility

  • Excellent written and verbal/interpersonal communications skills

  • Flexible scheduling availability; reliable transportation

  • Completed High school diploma/GED

  • Working knowledge of cellular/paging/PCS/advanced wireless communication preferred.

  • Bilingual in Spanish as well as English preferred

Work Environment:

  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor

  • Must be able to move and/or lift up to 25 pounds

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

 
Location 23 Mile and Van Dyke  
About the Organization Wireless Vision, LLC currently operates more than 450 T-Mobile-branded retail stores nationwide. Making the company the largest T-Mobile Exclusive Partner in the country. Established in 2004 and headquartered in Bloomfield Hills, Mich., Wireless Vision is dedicated to providing the best service and products to its employees and customers.

We believe that each individual plays an important role in the success of our organization. We seek skilled, motivated professionals with a passion for success. We pride ourselves in our company values which in return has made us regularly voted a Top Place to Work. Our core values have become a large part of our success; Passion for our People, Best in Class, Stay Humble-Love the Hustle, & Work Hard-Play Hard. Our culture is our best asset, and we work hard to build happy successful teams. We take care of our people, because to us, you're family.

If you want healthy competition, big rewards, growth potential, and having fun while you work, then WV is the place to be.
 
Job Type Sales 

language None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://wirelessvisioninternal.appone.com




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