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Title

Retail Sales Associate- FT-SW/GR 

Category Hotel and Retail  
Description

SUMMARY:

Responsible for greeting and assisting guests in a courteous manner and promoting and upselling Gift Shop merchandise, thereby ensuring that consistent revenue is generated in retail shops.

MEETING PERFORMANCE EXPECTATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

  • Welcomes guests to the retail shops in a friendly, courteous manner.

  • Consistently upsells and recommends product to guests.

  • Becomes familiar with all gift shop items and inventory, and provides assistance and information to both internal and external guests.

  • Operates the POS System to accept payment for retail sales, in the form of cash, credit and complimentary, making correct change as required.

  • Balancing cash drawer at shift end and ensuring proper paperwork is completed for Accounting.

  • Communicates accurate records of merchandise sold and stock on hand.

  • Maintains working knowledge of Grand Casino, facilities and special and upcoming events on property, in order to advise guests of same, whenever possible.

  • Ensure flow of communication to following shift of important or relevant information.

  • Create and set up displays of merchandise to keep shop updated with new or featured products.

  • Works to achieve and maintain a maximum level of guest service and guest satisfaction.

  • Attend mandatory department meetings to facilitate flow of information throughout Gift Shops.

  • Inspects merchandise, to ensure it is correctly priced and displayed to its best advantage.

  • Responsible for maintaining a consistent and regular attendance record.

  • Exercises teamwork throughout shift.

  • Other duties as assigned.

The company requires every associate to:

  • Maintain a consistent and regular attendance record.

  • Encourage mutual respect among associates by setting positive examples.

  • Maintain a professional reputation in the company and community.

    EDUCATION and/or EXPERIENCE:

  • High school diploma, general education degree (GED) or ability to pass our Basic Skills Assessment.

    SPECIAL QUALIFICATIONS:

  • Must be able to pass company pre-employment Drug and Alcohol test.

  • Must be able to secure license from Gaming Regulatory Authority.

  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

  • Responsible for following all relevant DGR's.

    LANGUAGE SKILLS:

  • Must possess excellent verbal and written communication skills.

  • Must be able to effectively communicate in one-on-one, small group situations, and to moderate-sized gatherings of associates, executives and/or community leaders.

    MATHEMATICAL SKILLS:

  • Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.

    REASONING ABILITY:

  • Must be able to apply common sense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.

PHYSICAL DEMANDS:

While performing the duties of this job, the associate is regularly required to:

  • Talk and hear;

  • See and adjust focus to include close, distance, depth, and peripheral vision;

  • Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or crawl;

  • Handle objects, tools, and controls; reach with arms and hands.

  • Lift and/or move objects weighing up to fifty (50) pounds.

 
Position Requirements  
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Position Retail Sales Associate  
Division Grand Casino Mille Lacs  
Close Date 9/26/2017  
Open Date 9/20/2017  
Location Grand Casino Mille Lacs  

This position is currently not accepting applications.

To search for an open position, please go to http://MilleLacsCorporateVentures.appone.com



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