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Prevention Case Manager, Youth on Fire (Temporary) 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual and transgender (LGBT) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research and advocacy.

We provide high quality, comprehensive health care, research, education and advocacy.

In 2001, Fenway launched The Fenway Institute, an interdisciplinary center for research, training, education and policy development focusing on national and international health issues, especially related to LGBT communities.

In 2009, Fenway moved into the Ansin Building, the largest LGBT health care, research and education facility in the world, and an anchor institution in Boston's thriving Fenway neighborhood.

In 2010, Fenway welcomed the Sidney Borum, Jr. Health Center into the Fenway family. The Borum serves teens and young adults ages 12-29, and is a safe place for at-risk youth, including LGBT young people, homeless teens and young adults, those struggling with substance abuse, involved with gangs or doing sex work.

In 2013, the AIDS Action Committee of Massachusetts also became a part of Fenway Health. AIDS Action serves people living with HIV/AIDS and populations at risk of infection, and leads the state's Getting To Zero Coalition, which seeks to reduce the number of HIV infections to zero. It also operates a needle exchange that serves as an entry point to healthcare services for active substance users.
Position Prevention Case Manager, Youth on Fire (AAC)  
Full-Time/Part-Time Full-Time  

Job Objective: The Youth on Fire Prevention Case Manager will: (1) proactively engage homeless and street-involved youth by establishing rapport and readily responding to individual needs in the program’s drop-in space; (2) provide harm reduction materials, supportive referrals, and prevention case management to YOF members, and; (3) work with the YOF team to create a safe and supportive environment in the drop-in center. Please Note: This is a full-time temporary position from September 1, 2017 through October 31, 2017 with the possibility of permanent employment beyond October 31st, pending additional funding.


  1. Provide clients with easily accessible and low-threshold services that operate within the harm reduction framework. This includes enrolling participants in program services, conducting basic risk assessments, and assisting participants with accessing support services on a walk-in, triage, and as-needed basis.
  2. Maintain a visible presence in the drop-in space by proactively engaging participants, responding to service needs, safety issues and provide general support through active listening.
  3. Work with the YOF staff to create a safe and supportive environment in the drop-in center.
  4. Provide written and verbal harm reduction information on safer sex strategies, substance use, overdose prevention, incarceration, sex work, street safety, GLBTQ issues, and HIV, STI and Hepatitis transmission.
  5. Assist participants in accessing medical and social services such as primary care, drug treatment, mental health and legal advocacy.
  6. Assist with the operation of the drop-in center’s nutrition program.
  7. Promote all related services available at Youth on Fire, throughout AAC and with collaborating programs, including Syringe Exchange and GLBT Health programs.
  8. Provide HIV counseling and testing sessions to program participants.
  9. Complete all required paperwork and data entry including referrals, drop-in space visits, risk reduction sessions, follow-up needs and participant feedback.
  10. Assist with community presentations on services available at Youth on Fire.
  11. Attend and participate in program, department, management and staff meetings and trainings as well as funder and stakeholder meetings as requested
  12. Perform other duties as requested.
Number of Openings 1  
Position Requirements


  • 2 - 5 years experience working with marginalized youth/ young adults
  • Phlebotomy certification/experience or a willingness to be trained in phlebotomy
  • Significant knowledge of health-related, social, and legal issues faced by homeless youth.
  • Knowledge of youth development principles and practices as well as trauma informed services.
  • Strong crisis management, de-escalation, and group facilitation skills.
  • Commitment to practice harm reduction in all interactions with program participants.
  • Understand importance of confidentiality and boundaries in prevention and education work.
  • Demonstrated experience working in a multi-cultural environment where commitment to diversity based on race, age, ethnic origin, gender, sexual orientation, gender identity, and physical ability is an institutional and programmatic value.
  • Ability to be punctual and perform tasks consistently during scheduled work hours.
  • Ability to lift up to 25 pounds.
  • Ability to work some evening and weekend hours.
  • Ability to support the mission and goals of the program and agency.
Category Prevention  
Number Filled 0  
Location AAC - Youth on Fire  
Shift -not applicable-  
Req Number PRE-17-00007  

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