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Assistant Manager of Custodial Contracts 

Category Custodial  

Under the direction of the Assistant Director of Service Contracts, the Assistant Manager of Service Contracts will provide leadership and supervision to the Community Training Specialists and all workers (disabled and non-disabled) assigned to their respective contracts. The Assistant Manager of Service Contracts is responsible for daily contract operations and the health and safety of all employees and individuals served. This person ensure all individuals served have the opportunity to become contributing members of their community by having the options, support and encouragement to work in the setting of their choice, and to ensure that all vocational training is based on the needs and desires of the individuals served.

The Assistant Manager of Service Contracts will be responsible for planning the daily schedule of the custodial crew, supervising their work to ensure all contract specifications are met to the highest standards. Supervise teams and inspect the sites to ensure completion of all periodic tasks as stated in the customer’s statement of work.


  1. Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with OVIPs and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.
  2. Responsible for developing and maintaining a good working relationship with contract representatives to ensure customer satisfaction and contract retention.
  3. Oversee supervisors to ensure compliance of scope of work (SOW) for every contract.
  4. Evaluate contract specifications, maintain compliance and develop improvement plan if needed.
  5. Plan daily schedule with the Community Training Specialists for the custodial crew; inspect the sites to ensure completion of all periodic tasks stated in statement of work.
  6. Assist with staff recruitment, development and retention.
  7. Orient and train crew members in required cleaning techniques, new methods and procedures and equipment use and care.
  8. Evaluate employee performance (i.e. performance reviews and corrective action).
  9. Responsible for the compliance and job specific training of health and safety information for all staff and individuals served within the contracts.
  10. Procure supplies and appropriate vendors and manage inventory specific to each contract and recommend the purchase of all supplies and equipment.
  11. Audit time and attendance, audit weekly and data entry Paid Time Off information.
  12. Ensure employee roster is accurate and respective to contract and supply a daily list of staff and individuals working in each contract.
  13. Maintain log book for inspections and training for each contract and will assist in the “start up” of new contacts and prepare weekly, monthly and annual reports.
  14. Assist the Assistant Director of Service Contracts in preparing and monitoring an annual operating budget and ensure contracts operate in a cost effective manner and within the operating budget.
  15. Attend job specific seminars or classes as well as in service training.
  16. Perform other duties and special projects as assigned.


  • Community Training Specialists
  • Floor Care Custodians
  • Custodians
Position Requirements


  • Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written).
  • Ability to care, respond and work with individuals with developmental disabilities.
  • Must encompass professional demeanor and to execute excellent customer service.
  • Ability to define problems and draw valid conclusions.
  • Computer literate
  • Ability to interpret instructions, gain knowledge and have initiative.
  • Knowledge of custodial operations and building maintenance and procedures.


  • Required: High School Diploma or equivalent.
  • Required: Five (5) years verifiable work experience in custodial services (multi-site), with two (2) of those years in a managerial role for a multi-site organization.
  • Required: Valid Nevada Drivers License with a clean annual DMV report and must be twenty one (21) years of age in order to be eligible to drive company vehicles. Must complete and pass the Smith’s Driving Training Course administered by Opportunity Village.
  • Preferred: Prior experience with developmentally disabled individuals.


The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift fifty (50) pounds
  • Must be able to stand and walk 90% of the work day.
  • Ability to work in a typical office environment as well as a work center and community businesses with high level of noise.
  • Frequent bending, standing and lifting.
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Rate of Pay DOE  
Exempt/Non-Exempt Exempt  
Req Number CON-17-00002  
Open Date 6/30/2017  
Location Community  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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