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Young Adult Stabilization Advocate 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBT) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.
Position Young Adult Stabilization Advocate (AAC)  
Full-Time/Part-Time Full-Time  

Job Objective: Under the supervision of the Residential Coordinator, the Young Adult Stabilization Advocate is responsible for supporting homeless and formerly homeless young adults transition to independent living and assisting the Residential Coordinator in meeting other program goals. This includes coordinating and delivering services to individuals moving into and living in scattered-site housing programs, as well as affordable housing search. This position is split between two site locations, in addition to appointment accompaniment and home-visits.


  1. Provide intensive stabilization home-based case management services to previously homeless young adults. Maintain and conduct up-to-date client records including assessments, individual service plans, progress notes, all other required paperwork, and electronic submission of client data.
    Work in the Youth on Fire drop-in space, 2-3 times per week. Assist in the space and exhibit competency in handling issues with homelessness, active substance use, HIV/AIDS, poverty and mental health.
  2. Coordinate the intake and move-in process for incoming residents, including obtaining all required documentation, scheduling move-in dates, and assisting with move-in logistics. Communicate waitlist activity to Youth on Fire staff and clients to ensure that openings are filled in a timely manner and that clients receive the support needed.
  3. Ensure communication between Youth on Fire and the Residential team regarding program updates and clients.
  4. Oversee the coordination of funder requirements in all rental subsidy programs including rental payments and apartment inspections to all Tenant-Based Rental Assistance units.
  5. Act as a liaison between residents and landlords, property management companies, and local housing authorities.
  6. Identify and research available apartment listings in the Greater Boston and North Shore areas that fall within program funding requirements and build working relationships with property owners that enhance the housing programs.
  7. Provide clients with easily accessible and low-threshold services that operate within the harm reduction framework and assist clients in overcoming other barriers to service delivery and health care access. This includes assisting clients with accessing support services as-needed.
  8. Work as part of an integrated team of mental health clinicians, peer support advocates, stabilization advocates and other relevant staff, as needed, to access services offered by all AAC programs. Facilitate access to resources that will assist clients in optimizing health outcome and moving towards self-sufficiency, including medical, housing, financial, mental health, substance use, sexual health, legal, vocational and educational services.
  9. Develop a wide-ranging resource network for supporting formerly homeless young adults in the Greater Boston area. Provide coordination, linkage and follow-up with existing service programs to maximize access to services.
  10. Provide assistance to clients during all phases of subsidized housing application process, including completing housing applications, accompanying clients to housing related appointments and appeals and following up on the status of submitted client applications.
  11. Assist clients with all aspects of eviction prevention and accompany clients to court and appeal hearings as needed.
  12. Act as a liaison between clients, property management companies, medical personnel, AIDS Action staff, volunteers and families; balance advocacy for individual residents' community at large.
  13. Perform other duties as required.
Number of Openings 2  
Position Requirements


  • BA or equivalent or two years’ experience working with marginalized youth/young adults. 
  • Commitment to harm reduction philosophy, the housing first services modality and experience delivering low-threshold, easily accessible services.
  • Knowledge of youth development principles, trauma informed services, and working with LGBTQ communities. 
  • Significant knowledge of health-related, social and legal issues faced by homeless youth. 
  • Experience working in a multicultural environment with issues that include HIV/AIDS, homelessness; active substance use, poverty, and mental health.
  • Valid Massachusetts driver’s license preferred.  
  • Experience using Microsoft Office.
  • Self-directed, motivated and flexible with ability to work both independently and as part of a team.
  • Excellent organizational, interpersonal, written and verbal communications skills.
  • Awareness and sensitivity to the confidential nature of resident’s personal information and the need for strong boundaries.
Category Housing Services  
Number Filled 2  
Location AAC - Housing Services (Cambridge)  
Shift -not applicable-  
Req Number HOU-17-00007  

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