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Region I Program Director - Veteran Services 

About the Organization OUR MISSION



Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.



We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.



OUR VISION



We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.



We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.



 
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Shift Days  
Number of Openings 1  
Category Social Services  
Location SSVF: San Antonio, TX Office  
Description

Be a part of our Believe.Belong.Become culture at Family Endeavors and its Supportive Services for Veteran Families program.  Program provides supportive services, such as outreach and case management that will prevent and end homelessness among at-risk Veterans and their families. Take the first step and apply now so you can start making a true difference in the lives of Veterans and their families! *Due to the nature of the program preferential hiring considerations are given to Veterans and military family members.

FT/Exempt Position/ Full Benefits Package; Medical available on the first of the month following 60 days of employment.

Schedule: 9am – 6pm (M-F); (20% out of the office)

Essential Job Responsibilities:

  • Provide state oversight for the implementation, operation and evaluation of the Supportive Services for Veteran Families program, serving Veterans and their families who are homeless or at risk of homelessness all assigned State program services and staff.
  • Communicate daily with Lead Case Managers, Lead Outreach and Intake Specialists and Site Managers to review case loads and keep abreast of current issues or concerns. Keep Lead’s informed of program information. Travel to each location on a regular basis and interact with all staff. Ensure all veteran concerns are resolved in a timely and satisfactory manner.
  • Establishing memorandums of understanding with resources and user agencies that benefit the growth, welfare, and benefit of the SSVF Program clients. Writing and public speaking to elected leaders, civic leaders, partnering government and civilian agencies, and prominent business leaders. 
  • Meet regularly with Financial Assistance Coordinator to review payment status for qualifying expenses and to ensure prompt resolution of issues with veterans, landlords or other providers.
  • Coordinate with location staff to attend and network at various Veteran and other community groups. Develop and deliver presentations to meet the Community Outreach Plans. Promote the success and reputation of Supportive Services for Veteran Families.
  • Operate region in an efficient, cost effective manner. Monitor actual to budget for revenue goals and expense. Implement cost containment as needed to stay within budget parameters. Provide input to Program Director for annual budget preparation.
  • Supervise direct reports; Interview, make quality hiring decisions, train and mentor in best practices, policies and procedures; Monitor performance; document as necessary, provide ongoing feedback and timely evaluations; Develop staff for advancement and to ensure continuity of program.
  • Prepare and submit monthly program reports. Perform administrative duties in a timely and accurate manner; routine email and phone messages, filing, periodic reports as required and requested.
 
Position Requirements

Essential Job Qualifications:

  • Masters in Social Work or related degree preferred. Bachelor’s Degree in a Social Services related field required
  • 5 years of case management experience; including 3 years in a supervisory role
  • 3 years of experience working with very low income families that are homeless or at-risk of homelessness, Veterans and their families preferred
  • Ability to conduct presentations and participate in public speaking to elected leaders, civic leaders, partnering government and civilian agencies, and prominent business leaders.
  • Ability to work in a remote office, self motivating and sufficient
  • Must have strong ethics and professionalism; Ability to work in a fast paced/team environment
  • Must have own transportation; travel required/driver’s license with clean driving record
  • Must have high level writing, communication and computer skills
 
Salary/Wage  
EOE Statement Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."  

This position is currently not accepting applications.

To search for an open position, please go to http://FAMILYENDEAVORSINC.appone.com



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