Responsible for balancing various bank drawers within the Bingo Cage, maintaining accuracy throughout all phases of the balancing process, monitoring play, proving assistance and making payouts to Bingo guests within assigned floor area, and conducting efficient and accurate calling of Bingo games in a professional manner.
MEETING PERFORMANCE EXPECTATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
ESSENTIAL DUTIES OF THE POSITION:
Promote positive Guest relations by interacting with all Guests in a professional and courteous manner.
Maintain all appropriate account records for the combined floor and booth sales of all Bingo materials.
Handle Guest transactions at the Bingo booth, including vending Bingo materials to Guests in a courteous and accurate manner.
Maintain a working knowledge of all options available regarding different packages available and communicate those options to guests, as needed, in a comprehensible, professional manner.
Set up Bingo packages/supplies prior to sale.
Responsible for conducting Bingo games in a professional, courteous and timely manner.
Conducts the bingo session in a professional manner and articulately announces the bingo games at a comfortable speed while providing entertainment for the bingo guests.
Verify all winning combinations through established system of operations.
Keep accurate record of all games, cash payouts, and paper sales in order to perform end of shift accounting.
Maintain adequate inventory of bingo supplies and perform routine maintenance and daily inspection of bingo equipment.
Announces upcoming special events and promotions at appropriate times throughout the sessions.
Be alert for all Bingo guests requiring assistance.
Verifies valid Bingo wins and announces the proper pay-out amounts.
When session is over, ensure all equipment has been shut down and station is left in order and properly secured.
Assist with floor sales during intermission if needed.
Facilitate verification and payout process by responding promptly to Guests with winning combinations and verifying card numbers with caller.
Assist Guest with clarification of game rules and other aspects of bingo games.
Sell supplies for all special games.
Perform routine maintenance of player areas.
Knowledge of local jurisdiction gaming laws (Tribal, Federal, State, etc.) and attendant regulations as well as Company and Department internal controls, policies and procedures.
Any and all other duties as assigned.
THE COMPANY REQUIRES EVERY ASSOCIATE TO:
Maintain a consistent and regular attendance record.
Encourage mutual respect among associates by setting positive examples consistent with company policies.
Maintain an attitude and philosophy consistent with the company mission, vision and values.
Maintain a professional reputation in the company and community.
If required, must be able to pass company pre-employment Drug and Alcohol test.
Must be able to secure license from Gaming Regulatory Authority, and follow all relevant DGR's.
Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
Must be able to effectively communicate in one-on-one and small group situations, and to moderate-sized gatherings of Associates and/or executives.
Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages and decimals, and work with mathematical concepts such as probability and statistical inference.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
While performing the duties of this job, the Associate is regularly required to:
Talk and hear;
See and adjust focus to include close, distance, color, depth, and peripheral vision;
Stand; walk; run, sit, balance, stoop, kneel, climb, crouch, and/or crawl;.
Handle objects, tools, and controls; reach with arms and hands;
Lift, push, pull and/or move objects weighing up to one hundred (100) pounds.
While performing the duties of this job, the Associate is regularly exposed to:
A low-to-moderate noise level (offices).
A moderate-to-loud noise level (operations areas).
Second-hand cigarette / cigar smoke (public areas).