Share Email Opening Title Information Technologies Intern  Open Date 4/28/2017   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Bargaining / Non-Bargaining Non-Bargaining   Division Innovation & Technology   Location Innovation & Technology   Reports To Director of Services   Schedule Monday-Friday, 8 AM-5 PM. Hours may vary based on operational needs.   Pay Rate $11.00/hr.   Description SUMMARY Performs installation, configuration, and system upgrades of computers for the City of South Bend departments. SUPERVISION EXERCISED Not applicable. ESSENTIAL DUTIES AND RESPONSIBILITIES This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected. • Assist with supporting LAN, WAN and network hardware including Ethernet switches • Assist with supporting servers, storage systems and other similar resources • Assist with managing & supporting both logical and physical Network/Server Security • Responsible for configuring new computers, installing hardware and software, and troubleshooting application software problems. • Responsible for performing Operating System upgrades on desktop and laptop computers • Responsible for scheduling installation of computers and upgrades with departments • Responsible for troubleshooting and repairing desktop computers and laptops assigned to City departments • Provides Help Desk support to end users. • Assist with documentation, asset inventory, and research as needed. • Serves as a backup to other Information Technologies staff members. NON-ESSENTIAL DUTIES • Answers phones, assists customers, and performs other duties as required. QUALIFICATIONS To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Position Requirements EDUCATION AND/OR EXPERIENCE • Undergraduate Junior or Senior status in Computer Science or equivalent major required. KNOWLEDGE, SKILLS AND ABILITIES PREFERRED • Ability to travel to multiple sites as required. • Experience in personal computer repair. • Working knowledge of City or County government a plus. CERTIFICATES, LICENSES, REGISTRATIONS • Valid driver’s license required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the intern is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers to handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus. WORK ENVIRONMENT Work is performed in office settings, with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate in the office. Entire office is smoke free.   Required   About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play. ***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***   EOE Statement EOE/ADA Statement The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis. The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).   This position is currently not accepting applications. 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