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Title

Trainer/Integrator/Technical Support Specialist 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
About the Organization Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions along with non-IT subject matter expertise world-wide. Established in 1997, Constellation West continues as an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill across the nation with multiple agencies such as the Department of Veteran Affairs, Department of Defense, civilian agencies, and national intelligence community. Many of the positions supporting U.S. federal government require our employees be granted security clearances.

Constellation West provides fully integrated solutions spanning all aspects of system/network engineering, system/network administration, data management, information assurance, quality assurance, full lifecycle support, software development, and geospatial information services. Constellation West looks for the right people ready to step up and be part of a dynamic team.

If you are looking for a new challenge and a rewarding opportunity to apply your expertise, knowledge, and problem solving skills, come join our team! Constellation West offers competitive salary and benefits including:

• Tuition reimbursement
• Competitive 401(k) plan
• Competitive Health Benefits
• 10 Paid Holidays!!
• 15 PTO Days!
• Veteran Hiring Preference

Constellation West is proud to be an EEO/AA employer M/F/D/V
 
Category Information Technology  
Description

Support development of training guidelines and standards to facilitate 3rd party development and integration activities.

Participate in project management and other team meetings.

Support the developers and systems personnel to create or update training-related materials and aid the Government staff in developing training products for Type-1 (train the trainer) training. Training will be consistent with JP 3-50 and Personnel Recovery Mission Software (PRMS) Standard Operating Procedures (SOPs) and tailored to duty positions.

Support the configuration management process for all developed training materials.

Provide change/delta/3rd Party (Type-1) Mobile Training Teams (MTT) as requested y system users, validated by the Government and directed by the Contracting Officer Representative (COR), to support ACC, US Special Operations Command (SOCOM), and other direct users of the PRMS system. Duties include:

  • Data collection
  • Analysis, documentation, reporting and management activities necessary to train unit managers
  • Troubleshoot system deficiencies
  • Provide proposed solutions to deficiencies
  • Support service pack differences in the software releases

Conduct and manage all training of system users and team members

Provide program interface and support to all DoD users for fielding and implementing the system globally

Interact/liaison directly with the OST to include training, SOPs and overall guidance related to daily user support, and provide operational insight to resolve issues and deficiencies regarding the operational system.

Review, screen, and process MTTs and sililar requests, and route to ACC

Participate directly in user testing (new builds, patches, etc.

 
Position Requirements

Bachelor's Degree in IT, Business Management or related field.

Minimum of three (3) years Personnel Recovery experience.

Minimum of three (3) years DoD or other Government Agency experience.

TS/SCI required for server access and emergency operations response.

Excellent Oral and Presentation Skills

 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Location Hurlburt Field  
Number of Openings 2  
Exempt/Non-Exempt Exempt  
Req Number INF-17-00074  

This position is currently accepting applications.

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