General Job Description:
The Receptionist Clerk is responsible for greeting all students, parents and guests who come to the campus and/or communicate by phone.
Academic Preparation and/or Experience:
Minimum requirements are a high school diploma. Excellent verbal communication skills, flexibility, and the ability to multi-task. Microsoft word and excel knowledge preferred.
I. Area of Responsibility: Reception
This task is successfully completed when:
a. All calls are answered no later than the third ring and are successfully directed to the requested party.
b. All night messages are directed quickly to the appropriate party.
c. All announcements are properly phrased prior to transmitting and are quickly and accurately directed to the appropriate party
d. Staff is notified immediately of a guest's presence. Staff is reminded when a guest has to wait longer than 5 minutes.
e. Emergencies or student crises are discretely and professionally acknowledged.
f. Staff members are discouraged from lingering at the desk.
g. Student attendance is recorded and forwarded to Health suite via fax machine.
h. Update bus list throughout the day.
j. Ensure office machines are adequately stocked.
k. Maintain staff directory, pager and extension list
l. Prepare mailbox labels for new hires/remove old labels
m. Assist in scheduling interviews and intakes
n. Inform supervisor when classroom and office supplies are getting low.
o. Assist in reference checks when possible.