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Hotel Front Desk Agent 


Responsible for all front desk operations, providing the highest standard of exceptional and courteous service while registering guests, settling guest accounts and servicing guest requests and inquiries. Performs guest safety and recreational work supervising, swimming and enforcing regulations at the hotel pool, as well as providing for guest comfort and safety.  Promotes all aspects of the property and local area attractions. All functions will be performed within the guidelines of the MCNC/River Spirit Casino Resort policies & procedures.    

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required.

HS Diploma or GED; and/or combination of education & experience preferred.

Front Desk or Hotel Reservations experience preferred; casino hotel property or working knowledge of hotel facilities and services and/or local area amenities experience preferred; cash handling experience required. Possess positive, friendly and out-going personality; work as a customer-service focused team player.

Gaming License Must obtain and maintain a gaming license.  
Full-Time/Part-Time Full-Time and/or Part-Time  
Number of Openings 1  
Req Number OPE-17-00002  

This position is currently not accepting applications.

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