Share Email Opening Title Field Support Engineer (Test Systems)  Astronics Subsidiary   Location   Description Who We Are Astronics Test Systems ensures optimal performance of mission critical systems through innovative test solutions. With more than 55 years of experience, we offer test expertise to electronics manufacturers in the aerospace, military, semiconductor, medical and other high reliability industries. We exceed your expectations with tailored solutions created from advanced technologies and with a collaborative spirit to achieve your vital time, cost, and performance goals. Our wide range of products and capabilities include integrated test systems, test instruments, training and simulation equipment, and custom engineering services. Today the world's leading manufacturers trust our solutions to test billions of devices, ensuring the reliable performance of everything from advanced military missions to commercial air travel to the smart phone in your pocket. General Summary Serves as resident product specialist within the Product Support organization for the technical resolution of equipment field issues affecting availability. Serves as technical resource to field engineering in the diagnosis of test systems malfunctions and the implementation of product solutions. Acts as liaison between field engineering and functional engineering staffs in the identification of reengineering requirements and retrofit development. Ensures issues and resolutions are clearly understood by both parties. A successful Field Support Engineer will help drive improvements in the area of equipment reliability, serviceability, maintainability and aid in improving the overall customer experience. Principal Duties and Responsibilities Conducts engineering assessments for the diagnosis of equipment failures and malfunctions. Designs or recommends test evaluation protocols for identifying functional problems and potential solutions. Coordinates the resolution of technical issues and field implementation of product solutions. Coordinates with product engineering and subcontracts management in the development of changes to technical specifications for parts and components supplied by subcontractors for installed systems. May directly interact with subcontractor technical staffs on design solutions. Provides technical inputs to for the development of field applications manuals, field service bulletins, training manuals/course content and special training requirements. Conducts serviceability feasibility studies for new product designs. May serve on cross-functional product development teams to ensure full consideration of product support and field maintenance needs. Recommends equipment modifications for existing systems to improve reliability and serviceability. Collaborates with field support, spares management, subcontracts management, operations management and engineering to provide a comprehensive support network for the field engineering organization. A typical office day may include equipment problem escalations, creation of documentation (equipment manuals and supporting documentation) and maintaining communications (attending meetings, e-mail, face to face) with other Astronics groups and key suppliers. A typical field day, out of the office, may include the physical installation of new equipment, retrofit of already fielded equipment, floor sustaining support, isolation of equipment failures, training other FSE's formally or informally. Domestic and International business travel is a requirement of this position (10% - 60%) depending on the equipment support schedule (with flexibility allotted for personal commitments). Job Specifications Three or more years automated test equipment or related field support experience. Must have experience and technical competencies in the troubleshooting of electromechanical systems, robotics and pick-and-place systems. Understanding of thermal control systems is preferred. BS degree in Mechanical or Electrical Engineering and the ability to speak, read and write the Taiwanese language is a plus. Must be able to lift up to 40 pounds.   Position Requirements Job Specifications BS degree in Mechanical or Electrical Engineering or equivalent field support experience and technical competencies in the troubleshooting of electromechanical systems, robotics and pick-and-place systems.  Five or more years automated test equipment support experience.  Should have technical understanding of thermal control systems.  The ability to speak, read or write the Taiwanese and/or the Korean language is a plus.  Must be able to lift up to 40 pounds.  Must be a US Citizen/US Person.  Disclaimer:   The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.   Full-Time/Part-Time Full-Time     About the Organization Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, military branches, completion centers, and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics. We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority, and every day we honor this mission with quality, partnership, and energetic global vision.   EOE Statement Astronics is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.   This position is currently not accepting applications. To search for an open position, please go to http://Astronics.appone.com

Click here for technical assistance.