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Hotel Room Attendant Lead- Full Time-Days $11.20/hr 

Category Hotel and Retail  


Responsible for assisting in the successful over coordination and direction of all activities of the Room Attendant Division of the Housekeeping Department, ensuring an exceptional standard of cleanliness is achieved and maintained in all guest rooms.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


  • Guides, supports and supervises Room Attendants in the proper execution of their daily responsibilities.

  • Coordinates maintenance work orders in regard to replacement or repair of furnishings in Guestrooms, and ensures completion of project.

  • Routinely inspects Guestrooms, identifying cleaning needs, potential safety hazards, problems or repair needs, and delegating work to the appropriate person(s).

  • Inspect for adequate supply of linens, cleaning chemicals and amenity inventories, re-ordering and re-stocking when necessary.

  • Responsible for complying with all Hotel inspection processes.

  • Responsible for MSDS books updated, training, and compliance with all safety regulations.

  • Follows all policy and procedures with regards to handling lost and found items.

  • Report room damage to management immediately.

  • Maintains adequate staffing levels in the Housekeeping Department, by training, Associates, as needed.

  • Prepares various daily, weekly and monthly reports, offering suggestions and recommendations, where appropriate, to improve productivity and cost-efficiency.

  • Consistently motivates Housekeeping Team to maximize productivity and keep morale levels high.

  • Notifies Supervisor of incidents or conflicts that affect normal business operation or Guest services.

  • Ensures compliance with energy conservation and job safety regulations.

  • Responsible for maintaining a consistent and regular attendance record.

  • All other duties as assigned.

The company requires every associate to:

  • Maintain a consistent and regular attendance record.

  • Encourage mutual respect among associates by setting positive examples.

  • Maintain a professional reputation in the company and community.



  • High School Diploma or General Education Degree (GED) or pass the Basic Skills Assessment.

  • Six (6) months Housekeeping experience required.

  • Or, successful completion of a related company approved development placement program.


  • Must be able to pass company pre-employment Drug and Alcohol test.

  • Must be able to secure license from Gaming Regulatory Authority.

  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

  • Responsible for following all relevant DGR's.


  • Must possess excellent verbal and written communication skills.

  • Must be able to effectively communicate in one-on-one, small group situations, and to moderate-sized gatherings of associates, executives and/or community leaders.


  • Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals, and work with mathematical concepts such as statistical inference.


  • Must be able to apply common sense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.


While performing the duties of this job, the associate is regularly required to:

  • Talk and hear;

  • See and adjust focus to include close, distance, depth, and peripheral vision;

  • Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or crawl;

  • Handle objects, tools, and controls; reach with arms and hands.

  • Lift and/or move objects weighing up to fifty (50) pounds.


    While performing the duties of this job, the associate is regularly exposed to:

  • A low-to-moderate noise level (offices).

  • A moderate-to-loud noise level (public areas).

  • Second-hand cigarette/cigar smoke.

Position Requirements  
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Position Hotel Room Attendant Lead  
Division Grand Casino Hinckley  
Close Date  
Open Date 8/29/2017  
Location Grand Casino Hinckley  

This position is currently not accepting applications.

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