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Title

Concierge 

Position Concierge  
Location Edgewood Tahoe  
About the Organization Nestled at the water's edge on Lake Tahoe's south shore, Edgewood Tahoe is a cherished gathering place that welcomes all to enjoy its unique brand of scenic natural beauty and genuine hospitality. Our Edgewood family is composed of a proud team of employees who care deeply about sharing our love of this special place with loyal customers and seasonal members-day after day, year after year. As we near the grand opening of The Lodge, we are delighted to be the most exciting new development in the community. Beginning June 2017, The Lodge will be the premier luxury lodging destination in Lake Tahoe. Edgewood has been a world-class destination for golf, dining, weddings, and special events since 1968 and is committed to providing a top notch employee experience. We are currently seeking individuals excited to explore the endless opportunities within our Edgewood Family.  
Description

The role of this position is to serve as the guest liaison for both hotel and non-hotel services. The duties of the concierge may include booking dinner reservations, arranging transportation, rental of skis, obtaining event tickets etc. Use hotel contacts and businesses to fulfill any request a guest may have during the course of their stay. This position will rotate between the Adventure Center and the Concierge desk in the lobby. The retail component of the job has the responsibility of selling products and services for the hotel. They are accountable for selling products and providing excellent customer services to consumers on the floor. Assists the guest, regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities. Knows how to provide concise and accurate directions. Makes reservations for all activities as outlined in our service manual for both on-premise and off-premise adventures. This position will exhibit excellence in cultivating the Edgewood Vision by executing both employee and guest engagement standards.

 
Position Requirements

•The ideal candidate is a seasoned and highly effective professional.
•Proven experience as concierge retail role advantageous.
•Proficiency in English.
•Excellent communication skills.
•Polite and confident with a great deal of patience.
•Ability in multitasking and time management.
•Aptitude in resolving issues with customer-focused orientation.
•Previous hotel-related experience desired.
•Available to work varied shifts when needed, including weekends, holidays, and nights.

 
Shift Various Shifts  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Category Hospitality  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Email None Specified 

Email None Specified 

This position is currently accepting applications.

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