Responsible for providing dining service to all Guests in an efficient, courteous and professional manner in accordance to Mille Lacs Corporate Ventures’ service standards.
MEETING PERFORMANCE EXPECTATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
ESSENTIAL DUTIES OF THE POSITION:
„h Responsible for prompt, efficient and courteous service of food and beverages to Guests in accordance with Venue standards.
„h Performs necessary tasks to service Guests; ie. Taking and filling all drink orders and assisting in maintaining dining area in a clean and neat manner.
„h Responsible for the Guests needs on a continual basis ensuring all requests will be promptly fulfilled.
„h Performs as a team member with Grand Casino Associates.
„h Responsible for maintaining a consistent and regular attendance record.
„h Assist other personnel with maintenance (side work, opening/closing duties) as necessary.
„h Promotes positive Guest Service through prompt, courteous, and efficient manner.
„h Assists in maintaining a clean and sanitary area at all times in full accordance with established health regulations.
„h Perform other duties as assigned.
EDUCATION and/or EXPERIENCE:
„h One (1) year of restaurant experience required.
„h Serv-Safe certification preferred.
„h If required, must be able to pass company pre-employment Drug and Alcohol test.
„h Must be able to secure license from Gaming Regulatory Authority, and follow all relevant DGR’s.
„h Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
„h Must be able to effectively communicate in one-on-one and small group situations.
„h Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.
„h Must be able to apply commonsense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.
While performing the duties of this job, the Associate is regularly required to:
„h Talk and hear;
„h See and adjust focus to include close, distance, color, depth, and peripheral vision;
„h Stand, walk, run, sit, balance, stoop, kneel, climb, crouch and/or crawl;
„h Handle objects, tools and controls; reach with arms and hands;
„h Lift, push, pull and/or move objects weighing up to one hundred (100) pounds.
While performing the duties of this job, the Associate is regularly exposed to:
„h A low-to-moderate noise level (offices).
„h A moderate-to-loud noise level (operations areas).
„h Second-hand cigarette/cigar smoke.
„h Chemical solutions such as cleaning, and polishing compounds.
THE COMPANY REQUIRES EVERY ASSOCIATE TO:
„h Maintain a consistent and regular attendance record.
„h Encourage mutual respect among associates by setting positive examples consistent with company policies.
„h Maintain an attitude and philosophy consistent with the company mission, vision and values.
„h Maintain a professional reputation in the company and community.