Share Email Opening
Title

Ballpark Operations Guest Relations Intern 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Job Summary

The intern will see daily back-of-the-house operations of the ballpark by observing the Senior Director, Security & Contract Services and the Guest Relations Manager on both non-game days and game days.  The intern will be expected to participate in game-related duties. The Guest Relations intern will provide administrative support in the areas of scheduling, training, wardrobe, incentive program, game day responsibilities and other Guest Relations functions.

Responsibilities

Primary:

  • Coordinate with Human Resources in preparing for game day employee interviews and call-backs for new hires.
  • Assist in preparing for Grand Slam Training sessions and employee orientation by compiling materials, setting up the training room and scheduling employees for each session.
  • Conduct inventories in the following areas, as necessary:  game day staff uniforms; radios and accessories, including labeling and assisting with distribution; various signage throughout the ballpark, storage areas; equipment and others.
  • Update and maintain individual game day employee files, both paper and electronic.
  • Manage the TMSS Scheduling System for all Guest Relations staff.
  • Organize and maintain necessary supplies in game day manager’s office.
  • Coordinate taking photos of all game day employees for annual yearbook.
  • Assist in coordinating and executing our Employee Recognition Program.
  • Assist manager with daily game day staff briefings.
  • Attend Homestand Meetings, Supplemental Event Meetings and other sessions in the areas listed above, as necessary.
  • Schedule employees to work supplemental events and assist with set-up of supplemental events, as necessary.
  • Other duties as assigned by Director or Manager.

Secondary:

  • Assist in coordinating and executing Employee Bash and Supervisor Party.
 
Position Requirements

Required:

  • Candidates must be enrolled in an accredited institution and be junior, senior or graduate level.
  • Working knowledge of Microsoft applications and adaptability to new software.

Desired:

  • Candidates majoring in event / facilities management or sports management or related field.
  • Customer service experience helpful.
 
Location Pittsburgh, PA  
Full-Time/Part-Time Part-Time  
Shift Various Shifts  

This position is currently not accepting applications.

To search for an open position, please go to http://PittsburghPirates.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
PNC Park Security in Pittsburgh, PA
Posted on: 3/8/2024
[Apply Now]


Other Jobs Within 60 Miles
Intern, Information Technology in Pittsburgh, PA
Posted on: 3/29/2024
[Apply Now]

Minor League Operations Assistant in Pittsburgh, PA
Posted on: 11/2/2023
[Apply Now]

Software Engineer in Pittsburgh, PA
Posted on: 2/8/2024
[Apply Now]

Performance Sous Chef in Pittsburgh, PA
Posted on: 3/2/2024
[Apply Now]

Data Scientist, Research & Development in Pittsburgh, PA
Posted on: 4/19/2024
[Apply Now]



 


 
Click here for technical assistance.