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Convention Services Lead 


Responsible for coordinating set up, break down, cleaning and maintenance of event rooms according to business needs and company standards. Ensure conference or meeting space is reserved, coordinating services for groups holding meetings and other events. May assist to reserve audio/video equipment or change configuration of event space and related details. All functions will be performed within the guidelines of the MCNC/River Spirit Casino Resort policies and procedures.

1. Greet and welcome all guests in a courteous and professional manner.
2. Review weekly event orders and coordinate all setups with associated departments including Sales, Banquets, Culinary and AV staff, ensuring equipment and supplies are ordered, or in working order.
3. Check all function rooms to ensure proper set-up and cleanliness of event rooms.
4. Order appropriate supplies for cleaning and storage.
5. Ensure proper care, usage, movement and storage of all event equipment including tables, chairs, podiums, staging, skirting, dance floors, risers, AV and banquet equipment.
6. Continuously ensure service corridors, hallways and pre-function areas kept clean, organized and unobstructed.
7. Conduct monthly inventory of equipment and organize storage areas.
8. Must be able to communicate effectively with guests and co-workers.
9. Assist guests with issues, needs or concerns.
10. Maintain standards of health, safety and sanitation.
11. Perform other duties, as assigned.

Position Requirements

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY/MANAGEMENT AUTHORITY This position may have Supervisory responsibilities, including providing instructions or supervision of staff.

EDUCATION High School Diploma or GED equivalent is required.

EXPERIENCE Minimum of 1 year experience as a Convention Services Lead is required; and/or combination of education & experience.

Gaming License Must obtain and maintain a gaming license.  
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Req Number FOO-17-00002  

This position is currently not accepting applications.

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