Share Email Opening Title Operations Manager-(CSO)  Open Date 1/23/2017   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Exempt   Bargaining / Non-Bargaining Non-Bargaining   Division Public Works   Location Utilities/Waste Water   Reports To Director of Utilities, Assistant Director of Utilities   Schedule Monday-Friday, 8 hours between: 7:00 AM- 5:00 PM. On call 24 hours per day-7days per week. Hours may vary based on operational needs.   Pay Rate $58,000-$68,000/yr. (Exempt)   Description SUMMARY The Operations Manager-CSO will direct and oversee the CSO/Collections System staff of the wastewater treatment plant. The Operations Manager-CSO will ensure that the City of South Bend, NPDES permit and subsequent CSO operation plan and reporting requirements are being implemented at the field level and are consistently met for operating a collection system, including CSO’s. SUPERVISION EXERCISED •    Direct and oversee the CSO Collections System staff of the wastewater treatment plant.  ESSENTIAL DUTIES AND RESPONSIBILITIES  This list represents the types of duties required by the position.  Other duties may be assigned as reasonably expected.  •    Actively support the mission statement of the City and the Utility. •    Assist with hiring, training, team building, and evaluation of wastewater personnel. •    Recognize good work performed by employees; recommend employees for promotion. •    Look for and make recommendations for improvement. •    Follow the City’s progressive discipline practices as necessary. •    Assume administrative duties; time cards, vacation schedules, overtime assignments, record keeping and reporting as necessary. •    Maintain schedules and review jobs for completeness and correctness.  •    Confirm appropriate manpower for each planned job to assure appropriate skills composition of each assigned crew or individual for effective work execution. •    Participate in weekly coordination meetings to ensure that each week’s scheduled activities are mutually agreed upon and have the right priority. •    Ensure that good housekeeping and safe work practices are followed. •    Actively lead safety and information sharing. •    Identify and provide training for staff. •    Provide technical assistance and expertise to management on how best to operate and maintain the treatment equipment.  •    Provide timely progress reporting to management on all performance data with regular updates on relevant issues.  •    Participate in the budgeting process. •    Actively use maintenance management software for service requests, work order review, parts ordering and inventory.  •    Make recommendations for continuous improvement of the processes and systems used in operation. •    Ability to efficiently operate collections system. •    Oversee compliance with safety standards and procedures. •    Ability to operate, optimize and maintain the pumping and treatment processes and facilities. •    Operate and maintain CSO and related SCADA and equipment where applicable. •    Manage orations to ensure customer satisfaction and service levels. •    Adhere to operating budget and regulatory compliance. •    Ensure resources or support services are properly planned for and developed. •    Ensure staff maintain appropriate licensing. •    Facilitating communication among personnel and departments. •    Managing the system to division Key Performance Indicators (KPI’s). •    Develop and continuously improve Standard Operating Procedures (SOP’s). •    Ensure departmental compliance with safety and regulatory policies. •    Manage and optimize environmental compliance and reporting. •    Interface with Engineering to ensure proper implementation of capital projects in the process area. •    Ability to manage relationships with outside contractors. •    Participate in the development of and adherence to operating and capital budgets. •    Assist Director with local relationships, including regulatory, municipal, and clients. •    Complete performance reviews of direct reports. •    Ensure cross training of personnel. •    Provide leadership and motivation for personnel.  NON-ESSENTIAL DUTIES AND RESPONSIBILITIES •    Assume additional responsibilities as directed or as delegated.   Position Requirements QUALIFICATIONS  To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  EDUCATION AND/OR EXPERIENCE  •    High School Diploma, or equivalent.  •    Bachelor’s degree in Environmental Science, or Sanitary Engineering is preferred.  •    Five years of increasingly responsible experience. Experience may be substituted with appropriate level of studies and demonstrated technical competence in progressively advanced experience in large utility management and operations.  KNOWLEDGE, SKILLS AND ABILITIES PREFERRED  •    Knowledge of water/wastewater treatment methods. •    Knowledge of distribution/collection system operations and maintenance, engineering principles related to water/wastewater treatment and distribution/collection facilities. •    Knowledge of hydraulic principles and collections systems operations and maintenance. •    Operation and knowledge of CSO’s, Lift Stations, force mains, air relief valves, pumps, River crossings and related equipment. •    Knowledge of odor control chemistry for collections system treatment procedures. •    Proficient management and supervisory, interpersonal, and problem solving abilities. •    Must possess strong communication skills, both orally and in writing. •    Proficient with Microsoft Office. CERTIFICATES, LICENSES, REGISTRATIONS  •    Valid Driver’s License required. •    Must have, or receive as soon as practicable, a CS IV Collections System Certification. •    Certification will need to be maintained for as long as employment with the City of South Bend is desired; other certifications may be required as the demands of the department evolve.  EQUIPMENT  Vehicle, computer, telephone, copier, small & large hand tools, electronic troubleshooting and calibration equipment, various safety equipment, valves, motors, pumps, and various other process control and maintenance equipment.    PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job the employee is frequently required to stand, climb, balance, walk, talk and use hands to fingers, handle or feel objects, tools or controls. The employee must lift and carry materials weighing up to 60 pounds on a daily basis, and must be able to work in and around confined spaces and open and unprotected water. Specific vision abilities required in this job include; vision, and the ability to adjust focus.   WORK ENVIRONMENT  Work is performed in a standard office setting and in the field. Some exposure to noise, duct, grease, smoke, fumes, noxious odors, gases, and all types of weather and temperature conditions. The employee will work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain. Work environment is both formal and informal, team oriented, having variable tasks, pace, and pressure. Field work includes entering confined spaces, manholes, and performing sewer inspections.    Required   About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play. ***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***   EOE Statement EOE/ADA Statement The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis. The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).   This position is currently not accepting applications. 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