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Security Integration Sales Representative 

Category Security  


Sell access control, video surveillance, and other security products and services to business, institutional, and industrial establishments or individuals at sales office or customer's place of business in IL, IN, WI by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list of duties and responsibilities is a starting point for expectations. Other duties may be assigned as your abilities grow and as you gain experience. 

-Coordinate with SI Operations Manager and other members of the SI Dept on products, systems, methods, and best practices for products and services to be sold.

-Compile lists of prospective customers for use as sales leads, based on information from Internet Web sites, business directories, industry ads, trade shows, , and other sources.  (Prospect lists for this position should have greater focus on Enterprise level and green-field type opportunities throughout diverse vertical markets in Higher Education, K-12, Healthcare, Government, Property Management, and Industrial…outside the current LaForce Sales Channels of Contract and Aftermarket Sales). 

- Researches prospects in advance to qualify and prioritize them before initial sales contact.

- Travel throughout assigned territory to call on regular and prospective customers to solicit orders, meet with customers at their place of business or at the LaForce office, communicate via email, or talk with customers by phone.

-Develop customer marketing in conjunction with the Marketing Department.

-Proactively schedule sales activities and update info as appropriate in Lotus Notes CRM.

-Enter new customer data and accurately maintain current customer data and quote/job info using Lotus Notes CRM and the SI Manager application.

-Display and demonstrate products using samples, electronic/digital resources, and marketing literature emphasizing salable features.

-Quote prices and credit terms, and prepare sales contracts for orders obtained.

-Estimate date(s) of delivery to customer, based on experience, commitments from department processors, vendors, and knowledge of own firm's production and delivery schedules.

-Follow up on quotes to customers to determine if and or when the quote/project will proceed into an order.

-Communicate with inside sales/support staff daily on status of quotes, orders, issues, or customer service questions from customer.

 -Review paper work, quotes, and orders that are compiled and/or completed by inside sales/support person.

-Work with inside sales representatives to keep account activities and literature up to date.

-Convert quotes into orders.

-Submit specifications and/or drawings as required.

-Create and/or handle all appropriate paperwork involved with order processing, shop work orders, and installation guidelines.

-Contact Vendors to check availability of products and communicate with inside sales staff and customers about updates.

-Assemble appropriate paperwork for processing of sales orders and file electronically in RDM (Retail Document Management).

-Investigate and resolve customer problems with deliveries.

-Investigate and resolve call-back issues.

-Process RRG’s (Returned/Replacement Goods) when required, by completing appropriate forms and shipping material either to LaForce Branch or the vendor as required.

-Prepare reports of business transactions and keep expense accounts as required.

-Coordinate efforts with other LaForce sales channels as appropriate. 

-Develops and maintains relationships with purchasing contacts.

-Continuously improve knowledge of products and systems, and participate in available training.

-Attend trade shows and industry events as appropriate.

-Mentor and teach new and/or upcoming employees.

-Other Sales Activities and responsibilities as required and coordinated with management.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (BA/BS) from four-year College or university; or at least 4 years related experience and/or training; or equivalent combination of education and experience.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

- Ability to work well with many different kinds of people.
- Possess a strong mechanical aptitude.
- Direct sales experience with Security Industry products is preferred.
- Proficiency with Computer, Microsoft Office (Word, Excel, Power Point), and mobile technologies is required.
- Experience/familiarity with basic Information Technology (IT), Networking, Public Safety, and Physical Security concepts is beneficial.

Valid Drivers License, Good driving record

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of th  
Full-Time/Part-Time Full-Time  
Position Security Integration Sales Representative  
Location Vernon Hills  
About the Organization Strength in its people. Strength in its industry.

If you're looking for a stable and growing company to call home, this is it! LaForce offers great benefits and a fun, professional working environment. As LaForce grows, we have many opportunities for you to grow with us!

Established in 1954, LaForce has grown to be a leading distributor of doors, frames and hardware in the industry. We have expanded to a total of 12 locations in 7 different states and have nearly 550 employees. As a family owned business, LaForce values their employees and their talents. That is why over 60% of the company has been with LaForce for longer than 5 years and over half of them have been here longer than 10 years! Come work for LaForce and find a place to develop your career.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

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