Email Opening Title Brand Ambassador  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Are you the type of person that enjoys solving problems?  Is empathy your middle name (literally or figuratively)?  Do you think you could get a snowman to tack on a top hat with his order of scarves?  Then WE WANT YOU to be a new BRAND AMBASSADOR with HGS!!! As a BRAND AMBASSADOR for the HGS team, you’ll: ·         Troubleshoot customer issues ·         Research answers from a variety of tools & background knowledge ·         Provide detailed product information ·         Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering                         promotional items           What do ya need?           - High School Diploma or GED           - Scheduling flexibility           - Strong communication skills           - Demonstrated customer service and troubleshooting skills          - Sales experience highly preferred but not required         - Positive attitude!! What else?        - Full-time/part-time 1st shift/2nd shift/3rd shift positions available       - Starting pay around $10/hr (with an opportunity to earn up to $1.50-2.00/hr bonuses)       - Health insurance – life insurance – dental insurance – 401K – Paid time off – tuition reimbursement – and more! Come see us on Monday, December 12th between 9am and 5pm to talk with an HGS team member in person. EOE-M/F/Disabled/Vet   Position Requirements COMPETENCIES: Uses Sound Judgment & Makes Decisions Wisely Asks questions of team members and managers to identify critical issues.  Understands the impact of a decision on customers and HGS.  Knows when to seek direction with an issue or problem and/or to gain understanding about the impact of an action or decision.   Shows Initiative Proactively seeks solutions to problems before being asked. Initiates self-development efforts and seeks job enrichment opportunities.   Promotes Teamwork Participates on cross functional teams.  Provides knowledge about multiple projects, products and/or customers to increase team member understanding.  Helps others improve individual contributions as a team member.   Communicates Effectively Listens and converses with a variety of audiences.  Extracts key issues from others by asking the right questions.  Able to present information and ideas in a cohesive and logical manner.   Embraces Differences Takes accountability for own progress and seeks to continually improve. Responds to others’ varying needs. Appreciates differences among team members.   Drives Customer Focus Identifies opportunities to exceed the expectations of customers.  Establishes and nurtures strong sustainable collaborative relationships with internal and external customers. Designs internal work processes to improve customer service. Adds value to the organization by providing exemplary customer service.  Follows up, gets help from others when necessary.   Exempt/Non-Exempt Non-Exempt   Location HGS USA H1   About the Organization About Hinduja Global Solutions (HGS): A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping to make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a 'globally local' approach, with over 42,371 employees across 72 delivery centers (as on 30th June 2019) in seven countries making a difference to some of the world's leading brands across nine key verticals. For the year ended March 2019, HGS had revenue of $689 million.   This position is currently not accepting applications. To search for an open position, please go to http://testJobsAmerica.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Team Leader, Operations in Lisle, IL Posted on: 8/25/2021 [Apply Now] Other Jobs Within 60 Miles Team Leader, Operations in Lisle, IL Posted on: 8/25/2021 [Apply Now]

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