The parts handler maintains the right mix and level of stock while ensuring the efficiency and productivity of the company's service and repair operations. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory. The parts handler must have knowledge of stock-control systems so that they can effectively record and analyze the movement of parts. They must also maintain accurate records of parts replaced under warranty and details of faulty parts. It's also important that the parts handler understands the process of assigning and tracking parts to work orders. The parts handler reports to the shop manager.
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