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Title

Microenterprise Loan Program Specialist 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

Job Title:  Microenterprise Loan Program Specialist

Employment Status: Full-Time

Job Summary: Under general supervision, uses specialized knowledge of microenterprise development and lending practices to seek out, assess and provide capital opportunities to refugee and immigrant entrepreneurs to start a new business or grow an existing business.  Identifies entrepreneurs and assesses business plan feasibility.  Provide technical assistance with regard to business techniques and best practices that result in a successful loan application.  Follows up with clients to provide support and ensure loan payments are made.  Works in conjunction and coordination with other programs designed to assist entrepreneurs. Originality and ingenuity are required to locate and direct clients to appropriate resources. Resolves most questions and problems and refers new or unusual issues to a higher level.

Growth Center @ AANM increases the capacities of metro Detroit’s immigrants and communities through economic and community development. Dedicated to empowering individuals and communities, the Growth Center provides immigrants, refugees and those with cultural and language barriers with direct connections to a broad array of resources. In addition to providing direct services, the Growth Center aligns clients with partner organizations and adds value to existing resources

Essential Duties and Responsibilities:

  • Plan and execute outreach, recruitment, and marketing activities to target entrepreneur population and community organizations to increase awareness of microenterprise loan program.
  • Conduct client intake and eligibility interview and assessment to determine eligibility for program enrollment.  Review all eligibility and intake documents.  Identify client service objectives and establish goals and action steps to meet them.  Provide direct service to clients of the program.
  • Provide clients with resources, information and referrals to various internal and external programs and partners including; entrepreneur training, partner services, financial literacy, mentoring relationships, access to capital, etc.
  • Provide technical assistance to clients in the office, in the field, or at client’s place of business including; development of cash flow statements, financial projections, and business plans.
  • May provide additional technical assistance including assistance with business registration, obtaining the necessary license, permit, troubleshooting and research to support business start or growth.
  • Conduct initial loan underwriting and risk assessment based on program guidelines.
  • Assist clients with loan application, prepare materials for loan review committee, prepare loan documents, settlement package, and coordinate loan closing. 
  • Manage loan portfolio, including but not limited to; manage timely payments, collections of payments, credit bureau reporting, as well as loan and payment correspondence with clients.
  • Utilize and maintain loan portfolio and client management databases to track client data, metrics and outcomes and maintain hard copy client records and files.
  • Follow up with clients on a consistent basis to track business progress and growth, gather data, and offer support.
  • Coordinate dialogue and processes between the entrepreneur and partners and follow up on the services to which client was referred to ensure participation, measure outcomes and monitor program compliance.
  • Cultivate and maintain relationships with a network of peer mentors, providers, professional services and other focused initiatives that support the success of entrepreneurs and the execution of the program.
  • Documents all activities and services provided in compliance with the organization and funding source quality assurance plan.
  • Ensure that information is collected for accurate and timely reporting as required by funding sources; prepare reports on program progress at required intervals per department and funding source guidelines.
  • Keep abreast of trends in entrepreneurship, microenterprise development and microenterprise lending resources, tactics and techniques.
  • Performs other duties and responsibilities as assigned.
 
Position Requirements

Knowledge, Skills, and Abilities:

Knowledge of:

  • Intermediate to advanced concepts, practices and procedures of microenterprise and business lending techniques.
  • Community resources including other organizations and services designed to provide funding to new business start ups.
  • Processes, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being received.

Skill in:

  • Operating standard office equipment and using required software applications, including Microsoft Office.
  • Bi-lingual Preferred.

Ability to:

  • Partner with other functional areas to accomplish objectives.
  • Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.
  • Objectively gather information, identify linkages and trends and apply findings to assignments.
  • Organize and prioritize multiple tasks and meet deadlines.
  • Handle stressful situations and provide a high level of customer service in a calm and professional manner.
  • Communicate effectively, both orally and in writing.
  • Maintain confidentiality of agency and client information.

Educational/Previous Experience Requirements:

  • Minimum Degree Required:
  • Bachelor’s Degree
  • Required Disciplines:
    • Business, Accounting, Finance, Entrepreneurship or a related field

~and~

  • At least 1 year of experience coordinating a program, preferable in an entrepreneurship, microenterprise, lending, business development/business incubator, or immigrant services setting based on assigned function. Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications:

  • Licenses/Certifications Required at Date of Hire:
    • None

Working Conditions:

Hours:            Normal business hours.  Some additional hours may be required.

Travel required: none

Working Environment:         Climate controlled office environment during normal business hours.

 
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Location Arab American National Museum  
About the Organization ACCESS is dedicated to empowering and enabling individuals, families, and communities to lead informed, productive, culturally sensitive and fulfilling lives.

ACCESS has been serving the community for more than 40 years. Started by a group of volunteers in 1971 out of a storefront in Dearborn's impoverished south end, ACCESS was created to assist the Arab immigrant population adapt to life in the United States.

Today, ACCESS is the largest Arab American human services nonprofit in the United States. With eight locations and more than 100 programs serving metro Detroit, ACCESS offers a wide range of services to a diverse population.

ACCESS continues to honor its Arab American heritage while serving as a nonprofit model of excellence - an organization dedicated to community-building, focused on service to those in need, an advocate for cultural and social entrepreneurship, and the values of community service, health, education and philanthropy.
 

This position is currently not accepting applications.

To search for an open position, please go to http://AccessCommunity.appone.com



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