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GAP Claims Primary Review Adjuster 

About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrust, visit, or call AmTrust toll-free at 866.203.3037.  
Position Claims Analyst  
Location CA, San Diego2  

The GAP Claims Adjuster is responsible for examination and adjudication of total Loss GAP benefits, including:  communication via phone, email and fax with consumers, lenders and primary insurance carriers on a daily basis.

Open Date 9/20/2016  
Position Requirements



  • Responsible for managing queue(s) consisting of vehicles that have been deemed a total loss.
  • Review insurance evaluations/offers provided by Insurance Company and negotiate offers as needed.
  • Answer inbound Insurance calls for the department.
  • Provide back up to Gap Claim Team as needed.
  • Assist Insurance Supervisor with other duties/projects as requested. 



  • Experience 1+ year in handling Total Loss claims preferred
  • Previous Auto Finance experience preferred.
  • Education-High School diploma or equivalent
  • Strong verbal/written communication skills including negotiation and organizational skills with the ability to multi-task and react quickly in a fast paced environment are needed to be successful in role.
  • Ability to work well on a team and focus on results; exhibit adaptability and flexibility..
  • Must be proficient in Microsoft Word and Excel


  • ·         Excellent communicator with professional phone etiquette
  • ·         Ability to take in-bound telephone calls in a high call volume
  • ·         Team player
  • ·         Consistently positive attitude
  • ·         Quick learner and coachable
  • ·         Ability to multi-task in fast-paced office environment
  • ·         Proficient working in Word, Excel and Outlook
  • ·         Professional appearance
  • ·         Bilingual a plus
Full-Time/Part-Time Full-Time  
Req Number CLA-16-00305  
Number of Openings 1  
Employee Referral Eligible  
Employee Referral Payout  

This position is currently not accepting applications.

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