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Title

Concierge 

Description

 Responsibilities  

  • Greet all guests & visitors
  • Get/give directions to and from at any given notice
  • Describe places to dine
  • Give tours of GCL property (and Clubhouse, if needed)
  • Make dinner reservations
  • Make spa reservations
  • Make shuttle reservations
  • Make tee times
  • Give Limo service info
  • Print out boarding passes for guests
  • Describe any area attractions and possible pricing
  • Get theatre info (times and locations)
  • Collect local necessities, church and hospital info
  • Call area attractions to make special appointments
  • Collect area brochures), and print out area attractions from websites.
  • Update “Concierge Information Book”, left at the front desk for guests to look through
  • Update “Restaurant/Dining Options Book”, at desk
  • Create “Schedule of Events” for weekdays and weekend arrivals (available at front desk – they should hand out at check-in)
  • Mail out guests’ lost and found items

Take Social Membership applicants and send them over to CS Pro Shop.  Answering any questions they may have over the phone and/or call-backs

 
Position Requirements
  • Excellent Customer Service Skills
  • Good organizational skills
  • Able to meet deadlines
  • Detail oriented
  • Working Knowledge of MS Office Applications

Schedule

  • Varies by Occupancy Needs
  • Includes Weekends
 
Position Concierge  

This position is currently accepting applications.

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