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Title

Concierge 

Description

 Responsibilities  

  • Greet all guests & visitors
  • Get/give directions to and from at any given notice
  • Describe places to dine
  • Give tours of GCL property (and Clubhouse, if needed)
  • Make dinner reservations
  • Make spa reservations
  • Make shuttle reservations
  • Make tee times
  • Give Limo service info
  • Print out boarding passes for guests
  • Describe any area attractions and possible pricing
  • Get theatre info (times and locations)
  • Collect local necessities, church and hospital info
  • Call area attractions to make special appointments
  • Collect area brochures), and print out area attractions from websites.
  • Update “Concierge Information Book”, left at the front desk for guests to look through
  • Update “Restaurant/Dining Options Book”, at desk
  • Create “Schedule of Events” for weekdays and weekend arrivals (available at front desk – they should hand out at check-in)
  • Mail out guests’ lost and found items

Take Social Membership applicants and send them over to CS Pro Shop.  Answering any questions they may have over the phone and/or call-backs

 
Position Requirements
  • Excellent Customer Service Skills
  • Good organizational skills
  • Able to meet deadlines
  • Detail oriented
  • Working Knowledge of MS Office Applications

Schedule

  • Varies by Occupancy Needs
  • Includes Weekends
 
Full-Time/Part-Time Part-Time  
Position Concierge  
About the Organization Crystal Springs Resort is a spectacular NJ vacation destination, acclaimed as the New York Metro area's most unique four-season resort. Located in the rolling farmland of the Garden State's picturesque northwest, our world-class NJ resort is just an hour from New York City, and even closer to most northern and central NJ towns. Crystal Springs Resort offers so much to experience, you may come to think of our 4,000+ acre getaway as a playground for all ages.  

This position is currently accepting applications.

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