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Title

Life/Health Licensed Agent Sales Representative 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Now Hiring License Insurance Agents!! Starting at $15 plus COMMISSION!!

As a Licensed Agent for HGS, you are the expert helping consumers understand their options to choose the plan that is best for them. Come join our open house on Tuesday, the 13th from 10:00am-2:00pm @ 1805 Old Alabama Rd Suite 220 Roswell, GA. 

 

The primary role of the Licensed Agent Representative is to respond positively and professionally to inbound and outbound calls and email related to new and existing accounts, for both external and internal customers. The Licensed Agent Representative drives sales while also ensuring high levels of customer satisfaction.

Principal Duties and Responsibilities:

  1. Responsible for handling inbound and outbound calls with potential customers to identify needs and sell available Client health insurance solutions.

  2. Research, document, and attempt to resolve all inquiries during the call.

  3. Provide quotes, answer questions, cross-sell ancillary products in accordance with established company policy and insurance guidelines.

  4. Responsible for maintaining services that customers are attempting to cancel through product knowledge and negotiation techniques.

  5. Handle customer service related issues to meet the needs of the clients and their customers.

  6. Provide accurate data entry of customer’s information for processing of sales orders, follow up and literature requests.

  7. Follow up with potential clients via mail, email or phone as per customer request.

  8. Remain knowledgeable of Health Insurance industry changes with ongoing training in order to provide excellent customer service and improve your sales presentation and close ratio.

  9. Maintain performance in accordance with department guidelines to ensure the highest level of quality to our clients and their customers.

 
Position Requirements

Minimum Job Requirements: (Education, Experience, Skills)

  • High School Diploma or GED
  • Hold an active, current residence health and life insurance license
  • Previous experience in a commission driven, sales environment
  • Strong PC and software experience and an ability to navigate through multiple systems and platforms including CRM, state and client insurance portals, word processing and spreadsheets
  • Demonstrated customer service skills
  • Must demonstrate assertiveness, positive attitude and energy, goal setting, commitment to task, persuasiveness, decision making & problem solving.
  • Positive work history
  • Excellent communication skills and telephone skills
  • Ability to research documents and find information
 
Exempt/Non-Exempt Non-Exempt  
Location HGS Healthcare - Roswell  
About the Organization About Hinduja Global Solutions (HGS):
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping to make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a 'globally local' approach, with over 42,371 employees across 72 delivery centers (as on 30th June 2019) in seven countries making a difference to some of the world's leading brands across nine key verticals. For the year ended March 2019, HGS had revenue of $689 million.
 

This position is currently not accepting applications.

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