As a Remote Customer Care Representative for ABC Financial, you are the voice of our company. At ABC, what you do every day will directly impact 8,200 health clubs and their 16 million members across the nation.
Our Call Center Representatives are passionate individuals who excel in customer service, strive for excellence, and shine in fast paced environments. If you are having to look for passion in your current role, then it's time for a change of pace. Put your energetic personality to use, use your love for helping people, and join a company that is stable and provides incomparable room for growth.What you'll be doingYou will use your positive attitude, your caring nature and your top-notch customer service skills to make an impact on your customers' day.• Assist with incoming calls from fitness club members and staff regarding recurring payment issues and contract questions• Provide fast and friendly service• Accurately document and update customer records into our databases• Provide excellent customer service and professionalism to all customers• Remain calm and helpful, even when dealing with upset customersWhy you'll want to join our team• Full-time, set work schedules with weekends off• 100% paid training• Full benefits package and 401K with company match• Competitive pay with added monthly incentives• Paid time off• All required equipment/hardware provided• A refreshing culture and family atmosphere• Supportive management and co-workers• Constant opportunity to learn, grow and advance your career
Who we're looking forThe best fit for this job is someone who:• Has a High School diploma or General Educational Development (GED) certificate• Lives in Alabama, Arkansas, Florida, Georgia, Maine, Oklahoma, Texas, or Utah• Has a stable work history and takes pride in punctuality and attendance• Has a minimum of 1 year experience in a call center setting• Has a private, quiet home office space with hard-wired, high-speed internet service (DSL or Cable)• Has excellent verbal skills, clear and confident• Has the ability to multitask and learn new systems quickly• Stays focused in stressful situations with a positive and upbeat personality• Has great computer skills, including Microsoft Office• Cares about helping their customers and being a team player• Is self-motivated with work at home experience• Demonstrates empathy when listening to customer needs
This position is currently not accepting applications.
To search for an open position, please go to http://ABCFinancialServicesInc.appone.com